MobileOne Reviews

Let me preface by saying I’ve worked in industry a couple decades for two other indirect cell phone dealers and it has always been a joy to work in the industry, leading people and selling cell phones. It’s literally hard to make this job and industry a place that’s not fun and have good vibes, but Mobile One somehow makes the impossible possible. Misery is only way to describe working here. Go anywhere else. There’s so many other cell phone companies out there to work for — go to any of them and save yourself now. This awful company could write a book on how not to manage people. They require work 7 days a week at times, they promote shady sales tactics and leaders are aware and quietly push it, they micromanage people to the point of making them send updates to their manager 4X a day, 7 days a week in a format that has to be exact. No trust of employees in any form to do their job without constant helicopter managing. They’ve been talking about growth for years but will never happen as leadership is a bunch of former kiosk managers who shouted “free phone” in mid 2000s and have no experience developing people other than pushing them to their brink and making life miserable. Personal life? Forget about it. You will work 7 days a week and be contacting constantly even on “days off,” and while on PTO.

M1, if you pay attention to any review and actually want to learn from it, please lend me your ears. Company was great before we doubled in size. Of course, I know business is business. With an opportunity to be able to open 60+ locations in a short time frame, our presence was much more felt and you guys came to play. But instead of counting blessings and showing some humility, some ignorance grew and everything went in a downward spiral. Accountability was poor with zero structure. The worst part of it was your most trusted employees suffered the most. Those being the ones that got brought on organically and were developed the right way without favoritism or prejudice. Why did it take so long for you guys to cut ties with some of your lifelong friends who ended up tarnishing the company with their bullying antics? Why was it acceptable to always point the finger at employees’ opportunities and mistakes but so quick to sweep the ones in higher positions under the rug? Our company suffered in 2018 because upper management failed to prepare stores in 2017 to hit goals and KSO targets. With T-Mobile paying the company out regardless of attainment, we should have taken the opportunity to place more leader devt trainings and get us ready for 2018. The growth took a back seat and hitting goals had much more at stake. This is a direct flaw in communication from the top, but still, instead of taking ownership, justifications were always conjured up to place blame elsewhere. Positions being eliminated and demotions right after Christmas was the worst way you could have ended 2018, the year everyone woke up and realized M1 stopped caring. People won mystery trips from owners but was never honored, and you guys acted like it never happened. That’s embarrassing! Any little excitement you guys have built up is now instantly torn down because of broken promises. Very little recognition is ever seen anymore. Presidents’ award? March Madness? Employee spotlight? The newsletter used to be something always to look forward to but even now, very little attn is brought to it being updated or published for the company. This years’ Vegas conference will not be honored if you fail a brand audit this month AND you take commission away from the managers? That is if you even hit the qualifiers? These people work 55+ hours a week but you won’t give them a seat in Vegas? It seems like all your eggs are in the basket of our managers who have 2+ months tenure because again, anyone who’s been devoted are quickly seeing that the company they used to love is failing. And don’t think regionals won’t show favoritism to managers they like or make them money when these “brand audits” take place. Sort of like the favoritism that took place when deciding which members of the company were gong to get screwed over with Job loss or demotion. Managers needing to work 55+ hours a week with no salary increase or any rapport being repaired. People who complain, instantly are targeted and scrutinized for having an opinion that goes against M1. Hello?? Where are you to talk about people’s feelings when so many people’s lives have been treated like their worthless. The real worthless are the ones still in power and work the LEAST as if the ones who are actually tolerating the strenuous work weeks don’t notice.