Does ModSquad pay their employees well?

According to anonymously submitted Glassdoor reviews, ModSquad employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at ModSquad. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ModSquad?

51% of ModSquad employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ModSquad 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at ModSquad?

Customer Service Representative (103) , Moderator (47) , Content Moderator (43) , Contractor (27) , Independent Contractor (26) , Mod Contractor (25) , Customer Support (21) , Team Lead (21) , Project Manager (19) , Customer Support Representative (17) , MOD (16) , Customer Service Representative (CSR) (14) , Customer Support Specialist (12) , Customer Service (11) , Assistant Project Manager (10)

What are the pros of working at ModSquad according to real employee reviews?

"Can work from home and flexible hours" ((in 87 reviews)); "If you need a hobby and some extra cash with flexible hours this is great." ((in 50 reviews)); "Flexible schedule only that one" ((in 38 reviews)); "Great people to work with" ((in 34 reviews)); "great teams and and managers that will help you grow and learn" ((in 13 reviews))

What are the cons of working at ModSquad according to real employee reviews?

"The pay is low and you basically have no worker rights since your a contractor." ((in 110 reviews)); "No benefits If you have personal situations/emergencies difficult to retain job Difficult to" ((in 44 reviews)); "Very little or no training" ((in 26 reviews)); "Their project managers are arrogant creatures who praise water and drink wine." ((in 21 reviews)); "Some project managers have no business being there" ((in 17 reviews))

What are employees saying about ModSquad redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ModSquad redundancy and their outlook for job security at ModSquad in 2026.

ModSquad Reviews

3.0

51% would recommend to a friend

(331 total reviews)

Amy Pritchard

35% approve of CEO

32% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Work/Life balance

2.9

Culture and values

2.9

Senior management

2.6

Career opportunities

2.3

Compensation and benefits

ModSquad has an employee rating of 3.0 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ModSquad employee rating is 22% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

331 reviews

1.0

2 June 2023

Unless you enjoy abuse, go elsewhere

Assistant project manager

Recommend

CEO approval

Business outlook

Pros

You can choose your own schedule. A FEW of the managers are good people who care about their teams.

Cons

Management does not care about people at all, they do not provide proper training for success (but claim they do. They do not pay you a living wage (we're talking ~9 an hour for most projects), and they would rather fire entire teams of people so they can use cheaper labor from Latin America so more money goes ito their pocket. They tell you becoming an employee (aka Lead, APM, PM) is good but don't tell you that it just opens you up to MORE abuse because now you cannot pick your own hours and you can't resign from a bad project - you have to resign from the whole company!! Managers talk down to you and if something goes wrong on their end, YOU will be thrown under the bus for it.

1.0

17 Mar 2019

Modsquad is a HORRIBLE company to work for.

Customer service representative

Recommend

CEO approval

Business outlook

Pros

You get to pick your own schedule

Cons

No job security. Terrible training. And you make take the fall for the bad training. And upper management doesn't care about you.

1.0

12 Mar 2019

Worst Company I've Ever Worked For

Project manager

Recommend

CEO approval

Business outlook

Pros

- The ability to work remotely, so as to avoid the unwashed smell plaguing all MSQ offices

Cons

- Terrible pay (near or barely above minimum wage, no raises for mods or low level management) - Horrible benefits (some of the absolute worst plans I've ever seen offered through a company - the "best" plan offered has a $2k deductible before it kicks in!) - Spouts about "company culture" when none actually exists; current employees feel used, unappreciated, overworked, and underpaid for services provided - Training is minimal, and most of the time you'll be thrown in to sink or swim with little to no support provided; when support is requested, the request is ignored - Success is dependent on who you suck up to, not the quality/effort of your work - The people who have been at the company the longest do the least amount of work; the newer employees are the ones who bust their booties trying to meet the unreasonable expectations set - NO work/life balance at the management level; time off (even a single day per week) is heavily discouraged, unless legally mandated by your state (so they can avoid paying overtime)

Viewing 1 - 3 of 331 Reviews

Jobs at ModSquad

Remote Phones and Tickets Customer Support 05.26

North Carolina

View job

Remote Customer Support - Inbound Phone Calls - Insurance Tool - 05/2026

Alabama

View job

Content Moderation - Trust and Safety - 06.26

Texas

View job

ModSquad

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Unless you enjoy abuse, go elsewhere

Modsquad is a HORRIBLE company to work for.

Worst Company I've Ever Worked For

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