Does Mohela pay their employees well?

According to anonymously submitted Glassdoor reviews, Mohela employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mohela. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mohela?

28% of Mohela employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mohela 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Mohela?

Customer Service Representative (CSR) (18) , Student Loan Counselor (18) , Customer Service Representative (17) , Loan Servicing Specialist (11) , Loan Counselor (6) , Call Center Agent (3) , Customer Service (3) , Loan Processor (3) , Loan Specialist (3) , Call Center Representative (2) , Customer Advocacy Team Specialist (2) , Customer Advocate (2) , IT Analyst (2) , Loan Servicing (2) , Student Loan Debt Counselor (2)

What are the pros of working at Mohela according to real employee reviews?

"2. Entry level pay is good" ((in 26 reviews)); "Benefits are good and so is the MOHELA CARES program" ((in 22 reviews)); "Retirement benefits and tuition reimbursement are great!" ((in 13 reviews)); "Areas of opportunity; Pension; Tuition reimbursement" ((in 10 reviews)); "Good people to work with" ((in 9 reviews))

What are the cons of working at Mohela according to real employee reviews?

"8. Management always seems frustrated and too busy to answer questions." ((in 21 reviews)); "Training is 4" ((in 9 reviews)); "The CEO was absolutely the worst, but the board doesn't do anything about him." ((in 8 reviews)); "Some managers aren't in touch with employees." ((in 5 reviews)); "Upper management is afraid to do anything but follow." ((in 5 reviews))

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Mohela

Mohela Reviews

2.7

28% would recommend to a friend

(195 total reviews)

Scott D. Giles

46% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (195 reviews)

Mohela has an employee rating of 2.7 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mohela employee rating is 27% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

195 reviews

5.0

8 Aug 2025

Work life

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Great job highly recommend to the younger generation

Cons

No cons in my eyes live my job

5.0

25 July 2025

Great Company

It analyst

Recommend

CEO approval

Business outlook

Pros

WFH, People, Workload, Management, Culture

Cons

Not many cons that i can think of.

5.0

5 May 2025

Good Company to work for

Support services

Recommend

CEO approval

Business outlook

Pros

Good Company to work for, good team atmosphere

Cons

Challenging phone calls, Ins. Is a little more expensive then I orefer

Viewing 1 - 3 of 195 Reviews

Jobs at Mohela

Hadoop Technical Analyst

Remote

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VP, Associate General Counsel - Regulatory & Compliance

Chesterfield, MO

USD 185K - USD 185K /yr

(Employer provided)

View job

Intranet Programmer III

Remote

View job

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