MoneyGram Reviews

3.2

39% would recommend to a friend

(833 total reviews)
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Anthony Soohoo

42% approve of CEO

32% positive business outlook

MoneyGram has an employee rating of 3.2 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MoneyGram employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

833 reviews
4.0
14 Jan 2023
Recommend
CEO approval
Business outlook

Pros

It was pretty good most of the time

Cons

It was hardly ever bad

1.0
23 July 2015
Recommend
CEO approval
Business outlook

Pros

This company will probably be purchased by a better-run enterprise who will tear it apart, absorb anything worth keeping, and sell off and/or trash the rest. If that happens, everyone will be better off. Hopefully this happens in a hostile fashion so that the leadership gets a little taste of how they've treated their employees.

Cons

This is from their website "We understand the importance of career development, so we provide many opportunities for you to learn, grow and, best of all, succeed." Lies. All lies. There's no career development. There's no training. There's no opportunities. There's no upward mobility at Moneygram. They are a reactionary company, so they have to cannibalize from companies that are more innovative. Moneygram is a company full of traitors with no original ideas. Anyone who "succeeds" at Moneygram is a sociopath, or a sycophant, because that's the culture. Here's a fact: I worked at Moneygram for almost eight years, and I never once used any of their products or services. And that's not something I intended. I'm not bragging. But it is a fact just the same. Moneygram is a retail, money-transfer company. Think about it: You can transfer money on your phone, so who really needs the services of this company anymore? I'm not suggesting that Moneygram services aren't needed. Poor people need them. Desperate people need them. People with terrible credit who can't get a bank account or credit card need them. Technology-phobic individuals need them. Bail bondsman need them. Slumlords need them. Fraudsters need them. It's still a money-making enterprise if exploiting people and dredging cash from the bottom of society is the business you'd like to be in. If appealing to the lowest common denominator is the career path you're taking, then Moneygram is the place for you. Here's how misguided the leadership is: They decided to build--with their own technology, and with their own money and resources--a money transfer network for their largest client...Walmart. Immediately following the rollout, Walmart used that very network to offer their own domestic money-transfer product thereby becoming one of Moneygram's largest competitors. Walmart then undercut Moneygram's fees for the same service. *Face palm* Doyeeee! Moneygram is finally investing in upgrades and piloting new services, but they spent too much time sandbagging, so it's too late. Other companies have beat them to the punch. Moneygram has other ways of making money. However, retail fees, and the interest gleaned from storing the cash during transfer are the cows that gave the most milk, and those cows are dying (and now Walmart is also milking those cows). Do your research. If you accept a job working for this company after knowing their history and reputation, you are either desperate, deluded, or pure evil.

1.0
2 Dec 2014

Toxic, toxic environment.

Recommend
CEO approval
Business outlook

Pros

After more than 22 years, my job is coming to an end on December 31st, and is being outsourced to Poland. What a great company it used to be. Now, the only ones to get a promotion are those in senior management.

Cons

Lots of turnover, little training, low pay, small merit increases.

Viewing 1 - 3 of 833 Reviews

Glassdoor has 953 MoneyGram reviews submitted anonymously by MoneyGram employees. Read employee reviews and ratings on Glassdoor to decide if MoneyGram is right for you.