Mosaic Reviews

In my two years with the company, staffing was a continuing problem. We never had quite the right number of trained staff at any given moment, making it very hard for everyone to keep up and be on the same page. Direct supervisor didn't seem to truly take staff's opinions and issues to heart, making it a difficult work environment. Training "program" involves nearly all computer based videos and quizzes, which may or may not be the best way for some people to retain information. You're lucky if they can squeeze you into a week long training camp at corporate. As another former employee stated, they need to take care of their own, and say GOOD JOB every once in a while. I for one can say that I feel as though I went above and beyond on several occassions, and it was unrecognized much of the time. I can also say that other employees felt/continue to feel underappreciated and undervalued. I'm a firm believer in moral, which was seriously lacking. Overall a good learning experience for me, but perhaps not the right fit.

The compensation structure is lacking for the corporate support staff and in the non-manager branch employees. The executive team is rewarded handsomely, while everyone else falls flat. If you can't afford to give your support staff at the very least, annual cost of living increases, why are some members of the executive team making $300,000+ per year? The corporate support staff is comprised almost entirely of women, while the executive team (4 people) is comprised of 3 men, 1 woman. My assumption is because women cost less to employ. There is almost no diversity in their corporate office. The breakdown is 3 African Americans to approximately 18 Caucasians. They used to 401K match 100% up to 6%, but that has disappeared and they only half match up to a certain dollar amount. The health insurance plans offered are usually top tier, but pretty expensive. The PTO structure is pretty terrible for anyone who has been there less than 3 years. Management always a conveys a sense of guilt on the employee whenever they want to use paid time off.