Moteefe Reviews

Dear ex-colleague Thank you for taking the time out to share your feedback with us—Abbas here, the new People Director. We probably did not get a chance to meet as I have only just joined the business. I appreciate all forms of feedback, whether it be informally, confidentially, or anonymously. So this is an open invitation for all ex-colleagues, current employees and candidates going through the interview process to get in touch with me directly if they want to share anything that will make Moteefe a better place to work, and ultimately serve our customers. I will address each of the points you have raised with the relevant manager and teams over the coming weeks as I look to build out the people agenda in the business. I cannot comment on the specifics of the experience that you encountered during your time with us, but I would like to be clear on my philosophy that will be impressed upon the business: • We are creating a clear and robust communication and engagement strategy. This strategy will focus on colleagues informing colleagues, keeping them motivated and engaged through appropriate forums. Alongside this, we are introducing a range of engagement activities. • We are changing the way that we recognise and reward our colleagues. This new program will require detailed analysis, as the benefits that one person may want could well be very different from those desired by others. The design of this initiative will focus on creating and promoting good behaviours that align with our values and that create the right environment for everybody to flourish truly. • Our talent is at the heart of what we do and who we are. To this point, talent needs to be assessed and have the opportunity to develop themselves and their careers at Moteefe. • Underpinning all of this is a great business strategy that is changing as we evolve. However, I can confirm that with the best intentions, we are all committed to making the business a great success. As with any process of change, embedding these initiatives will take time and require help from all corners of the organisation. I hope that it is evident from my detailed reply to your message that I along with the rest of the executive team are wholly committed to making Moteefe a great place to progress the professional careers of our employees. As a young and growing organisation, we are going to make mistakes. We have made some here. However, I hope you will acknowledge that the business is on a journey and that it is committed to making changes, as I have outlined above. We hope that you will look back on your time with the business and remember some of the good things you experienced. We would love to welcome you back one day. Or at least count you as a friendly fan, cheering us on from the sidelines; knowing that you have made a difference to the 120 employees (and growing), hundreds of people that work with us through our channel partnerships and the hundreds of thousands of customers we serve every year. Once again, my door is always open for feedback, comments, or questions. Regards, Abbas People Director