Muck Rack Reviews

The product itself is strong but unfortunately, the management and culture make it nearly impossible to succeed here. New KPIs were rolled out without any proper setup, communication, or training, leaving employees set up for failure. The targets were unrealistic and unsustainable, and when teams inevitably struggled, leadership’s response was to implement more systems and push people onto “performance improvement plans” instead of taking accountability for broken systems or getting our feedback. Countless meetings were spent obsessing over numbers rather than recognizing effort, collaboration, or growth. When an entire team misses target, that’s not a motivation issue. Yet instead of listening, leadership doubled down on blame. Morale is extremely low. Many managers and talented team members have already left due to burnout and hypocrisy…they preach values like inclusivity and transparency but rarely embody them. The sales culture feels more like a fraternity than a professional team, and unless you’ve been there since the start or early years, your voice doesn’t hold much weight here. Sad. Many complained about a leader who was dismissive, controlling, and disrespectful. Even after multiple documented complaints supported by facts, leadership failed to act. There’s no room for open dialogue, growth, or compromise. In short, this company could thrive if it treated people like adults and equals - with the same care and respect it expects from them. Until that changes, it’s a great product led by very poor leadership.

Sales leadership lacks experience and direction. There's been significant turnover across the GTM org, including many well-respected managers and VPs. Leadership is actively reducing headcount through performance pressure and quiet exits instead of transparent layoffs. The sales culture often feels immature and cliquish, with a frat-like dynamic that doesn’t reflect the professionalism you'd expect from a company at this stage.