- Poor pay (even internally— lifeguards began at facility supervisor's base pay when I worked there). Any "raises" are outpaced by an increasing city minimum wage.
- Management, mostly from Parks and Rec, was emotionally and verbally abusive. Coworkers of mine were left crying from management's behavior. This fostered a culture of desk staff covering for and protecting one another from these people. Lots of internal conflict and power struggles!
- Management hired people a few times despite other staff's suggestions. This led to safety concerns. Each time, they were let go a few months after for behavioral issues.
- Looks meant everything to management. On a very slow day, expect to stare at the wall if they are is present.
- The only "Break Room" is a mostly full storage closet with no windows. Lol.
- Policies are old and ambiguous. Employees aren't ever trusted with "best judgement" in uncommon situations.
- For a long time, the only option for conflict resolution was through law enforcement. No trespass policy.
- Unrealistic expectations for desk staff and supervisors during events.
- I left for my own emotional and mental well-being.