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Musician's Friend

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Musician's Friend Reviews

2.7

35% would recommend to a friend

(115 total reviews)

Greg Trojan

34% approve of CEO

28% positive business outlook

Musician's Friend has an employee rating of 2.7 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Musician's Friend employee rating is 30% below average for employers within the Retail and wholesale industry (3.9 stars).

Reviews by job title

115 reviews
1.0
20 May 2025

Stand clear

Recommend
CEO approval
Business outlook

Pros

Work from home Employee purchases

Cons

Low pto Mediocre insurance Will lay off most of the company on a whim Using us to train an AI

3.0
17 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Most coworkers, including management are fun to work with. Employee discount is great. Work from home.

Cons

Extremely outdated systems. Stingy PTO. Work almost every holiday but Christmas. Laying off qualified employees immediately after unrolling new AI programs. Management roles are attainable, but there are virtually zero opportunities to grow above lower management. Many managers have been stuck in the same role for over 10 years.

1.0
22 July 2024

Corporate coolaid

Recommend
CEO approval
Business outlook

Pros

You get a discount that's... not as good as they sell it as.... but it is good.

Cons

The managers do not care at all about the customers. If you care about the customers, you'll get fussed at. You are micromanaged, the rules constantly change. If you don't constantly try to sell gear your customer doesn't need by lying to them, you wont meet quota and you'll get written up. All the gear advisors are literally running scared. This job will also take all of your time. If you're a musician, they act like you will have time to play out. This is a bold lie, and for me was possibly the worst part of the job. It required so much time, and didn't have much payout. Even your "incentive" is pretty cheap for such a big company. I'd only apply if you really have no education or skills. There's also no room to move up in the company. They claim to promote from within, but this is a practice they have stopped since the big Sweetwater scare. Instead, they use their massive amount of money from ripping off customers to just hire old managers from Sweetwater. They do have benefits that are good.

Viewing 1 - 3 of 115 Reviews

Glassdoor has 117 Musician's Friend reviews submitted anonymously by Musician's Friend employees. Read employee reviews and ratings on Glassdoor to decide if Musician's Friend is right for you.