Muslim Aid Reviews

3.3

59% would recommend to a friend

(46 total reviews)

Jehangir Malik

48% approve of CEO

47% positive business outlook

Muslim Aid has an employee rating of 3.3 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Muslim Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

46 reviews
1.0
14 May 2018

Do not work here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some laughter and banter between some colleagues and new friendships formed..

Cons

The organisation is not ready for compliance or competent when it comes to delivering programmes. With no aforementioned outcomes and outputs there is no quality control with little to no accountability to donors and funders outside of pre-campaign contact. The organisation is backdated and currently being led by an egotistical CEO and Senior Leadership Team who have little to no experience in the roles they have been handed to them. Lots of new staff have been brought in with blank pay cheques provided with a huge increase in overheads with little to show for expenditure. The organisations believes in news for the sake of news with the same people using Muslim Aid as a vehicle for their own self publicity. There is no development of staff nor is there any progression, the organisation throughout its entirety is unprofessional, unethical and incompetent. The little good, is in the people who are sincere and try to create change however any such notion is quickly shut down by archaic work processes and the boys club that is the CEO and SLT and “friends” who have been hired. The middle managers have no industry standard and staff who have worked long term for the organisation do not recieve adequate training hence the closed door mentality and lack of change. There is little to no support provided and internal work processes are farcical. HR are a joke and do not support staff with their grievances, once again instead of being their for wellbeing they are effectively used as a tool to carry out the dirty work. The culture is bad an totally non Islamic let alone ready for 21st century working practises. I would strongly recommend against working for the organisation as there is no regard for staff development, management nor training unless you can get within the inner circle then you can be like the rest, do nothing and dictate your own wage and working patterns.

1.0
6 May 2018

Incompetent Management, moral and ethical issues

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great camaraderie between some colleagues. You feel the warmth amongst some of the colleagues. At face value it appears there are some fantastic projects. Next door to East London Mosque. 3 days off for Eid Ul Fitr.

Cons

Misuse of charitable funds. Lack of transparency with donors as to how their funds are being spent. A lack of feedback to donors. The CEO along with his Senior Management Team have treated the organisation like their personal club and have manufactured positions. These have been filled with people from their immediate circle. There is a lack of transparency in how these positions have been created and also how these people have been recruited. The majority of these new individuals that have joined have been placed on high salaries with many existing staff being told that they could not offer them a pay rise. If you are not part of the immediate circle that has been referred to above, you will find it increasingly difficult to progress. There are individuals within the Senior Management structure who I would not classify as, “fit and proper” for their role. If you look in detail at their experience, you will note that some have no background in the roles that they find themselves in. Hence; there is a lack of competency. There have also been instances of unethical generation of funds with projects failing to be implemented. For a charity that proclaims to follow the teachings of Islam; I find this both questionable and deplorable. There was an instance where by funds raised remained dormant in an account for a significant period of time with no project implementation, yet when another crisis struck in the same region; management pushed for more funds to be generated. The fraternity at Muslim Aid are all about generating noise. To this end, if you carry out searches on the internet, you will see that they have gone about this objective by seeking media attention. There is an agenda to propel certain individuals at the Charity in the media. Conduct your own searches and you will see it’s the same faces. As mentioned it’s about being in front of the camera and for these individuals to tell a story and simultaneously generate interest in Muslim Aid. The idea is to depict the notion that Muslim Aid is responding/doing work, in most cases there is a lack of substance. As mentioned above this view is further enhanced by the fact that they do not report back to their donors. Their donors only ever receive vague feedback in the lead up to campaign times. Furthermore, the website does not provide you with enough information about what they are doing/ what they have done with funds/ implementation of projects. This in my view reduces any credibility the Charity has. There is also a lack of competency within the HR department with extremely poor record keeping being prevalent. A word of advice to any potential candidate(s) seeking employment with Muslim Aid, if you are using the opportunity of employment as a stepping stone in your career then it is worth it. If you are looking to develop a career long term within Muslim Aid, you would be hard pushed to find opportunities here. It is a highly unprofessional environment with underhand tactics deployed by management. I witnessed first hand how a number of ex-colleagues were managed out which I found extremely distasteful. They proclaim to serve humanity, but they have little to no compassion for staff members.

1.0
18 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Some genuine operational staff - unrecognised and disconnected from senior leadership team

Cons

Even after the handover from the Charity Commission statutory investigation, donated funds are mismanaged and incorrect impression is given to the public and in the accounts at both headquarters and its overseas operations...too much to list and a systematic abuse of power by the senior leadership team - do your due diligence on each of them and the Charity as a whole!

avatar
Muslim Aid Response
6y
Thank you for your feedback. We are committed to creating an atmosphere of trust and transparency for all our employees and supporters so we are disappointed to see your comments. We would welcome continuing this discussion directly via a confidential channel feedback@muslimaid.org
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Glassdoor has 55 Muslim Aid reviews submitted anonymously by Muslim Aid employees. Read employee reviews and ratings on Glassdoor to decide if Muslim Aid is right for you.