MyITpros Reviews

3.5

59% would recommend to a friend

(18 total reviews)

Bill McCharen

72% approve of CEO

59% positive business outlook

MyITpros has an employee rating of 3.5 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MyITpros employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews
4.0
18 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Management is incredible. They share vision and support success for each role.

Cons

Small company, so you need to be ready to be proactive and organized.

2.0
24 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Some great people to work with. Friendly company, friendly atmosphere. Lots of fun oriented activities. Very fun place to work before Covid.

Cons

The biggest is the pay. New people come in getting paid way more than previous employees who carry more of the client workload. You find out your true value once you leave. Lack of diversity in management positions, makes you wonder if promotion is real for others. Sea-Level has ruined another great MSP, which has lead to some god awful decisions over the last year I was there. Post-Covid has management focused on metrics like calls answered as a way of determining who is working hard. Allows for service people to game the system and do less actual work but just answer the phone and make tickets.

1.0
3 Mar 2020
Recommend
CEO approval
Business outlook

Pros

I met some pretty good friends here. Most of the clients are pretty alright.

Cons

Management lies a lot and plays favorites. I was consistently told I was doing great and then was unexpectedly fired. They then proceeded to tell the office that I knew why I was being fired and that I was having performance issues. They then appealed against my unemployment on the grounds of work related misconduct. Since they were obviously lying my unemployment was approved. If you have another job offer. Don't make the mistake I did and choose this company. However, if you like a company that will slander it's former employees and will throw mountains of unrealistic work and unrealistic client expectations. This company is for you.

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MyITpros Response
6y
We are very sorry to hear about your experience at MyITpros. I want you to know that we take your feedback very seriously and never want anyone to feel blindsided. We do have a progressive disciplinary process to ensure that employees are made aware of any performance issues but we will continue to work with management to make sure this process is enforced consistently and in a timely manner. Thank you again for your feedback and we wish you the best of luck in your career.
Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 MyITpros reviews submitted anonymously by MyITpros employees. Read employee reviews and ratings on Glassdoor to decide if MyITpros is right for you.