Does NASA Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, NASA Federal Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NASA Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at NASA Federal Credit Union?

55% of NASA Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NASA Federal Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at NASA Federal Credit Union?

MSA (6) , Member Services Associate (4) , Call Center Representative (3) , Member Service Associate (3)

What are the pros of working at NASA Federal Credit Union according to real employee reviews?

"Good Pay and Easy to meet goals" ((in 10 reviews)); "Great working environment with helpful people" ((in 3 reviews)); "Good benefits" ((in 3 reviews))

What are the cons of working at NASA Federal Credit Union according to real employee reviews?

"Management will lie after they tell you one thing so they can cover there butts." ((in 4 reviews))

NASA Federal Credit Union Reviews

3.3

55% would recommend to a friend

(52 total reviews)

Douglas Allman

82% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (52 reviews)

NASA Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NASA Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

52 reviews

4.0

14 Mar 2026

Index claim processing

Remote customer service representative

Recommend

CEO approval

Business outlook

Pros

Remote customers service call center

Cons

Excellent team player and Worker

NASA Federal Credit Union Response

3mo

Thank you for taking the time to share your experience working with NASA FCU for over 10 years! We’re glad to have you as part of our team!

5.0

22 Mar 2025

Outstanding Place to Invest a Successful Career

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Invested in employees Amazing executive team members Opportunity to learn

Cons

Nothing to share. Love this place!

NASA Federal Credit Union Response

1y

Thank you for taking the time to share your experience working with NASA FCU for over 20 years! We’re glad to have you as part of our team!

4.0

21 Jan 2025

Review

Member services associate

Recommend

CEO approval

Business outlook

Pros

Some pros: -Co-workers -Benefits -Training

Cons

Some cons: -Some management -Breaks

Viewing 1 - 3 of 52 Reviews

Jobs at NASA Federal Credit Union

Branch Member Service Associate (Banking Experience Required) - Annapolis, MD

Branch Member Service Associate (Part-Time) - Bowie, MD

Branch Member Service Associate (Part-Time) - Rockville, MD

Loan Servicing Controls Analyst (Non-IT)

Upper Marlboro, MD

·

USD 85K - USD 120K /yr

(Employer provided)

View job

Branch Member Service Associate III - (Banking Experience Required) - Upper Marlboro, MD