Does NBT Bancorp pay their employees well?

According to anonymously submitted Glassdoor reviews, NBT Bancorp employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NBT Bancorp. This rating has been stable over the past 12 months.

How satisfied are employees working at NBT Bancorp?

77% of NBT Bancorp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NBT Bancorp 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at NBT Bancorp?

Student Associate (8) , Bank Teller (7) , Customer Service Representative (7) , Assistant Branch Manager (4) , Branch Manager (3) , Intern (3) , Part Time Teller (3) , Assistant Manager (2) , Fraud Investigator (2) , MDP Program (2) , Operations Associate (2) , Relationship Banker (2) , Teller (2) , Teller I (2)

What are the pros of working at NBT Bancorp according to real employee reviews?

"Great people to work with." ((in 8 reviews)); "management is approachable, culture and values" ((in 6 reviews)); "Great work life balance and culture." ((in 6 reviews)); "Coworkers are great and friendly" ((in 5 reviews)); "Some employees are nice and helpful" ((in 4 reviews))

What are the cons of working at NBT Bancorp according to real employee reviews?

"Pay is low." ((in 10 reviews)); "Upper management is clueless and worthless" ((in 4 reviews)); "The only thing i found is we did not give Customer Service Reps the training they should of had." ((in 3 reviews)); "Employee surveys reflect a growing frustration with the current leadership." ((in 1 reviews))

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NBT Bancorp

NBT Bancorp Reviews

3.8

77% would recommend to a friend

(123 total reviews)

Martin A. Dietrich

85% approve of CEO

61% positive business outlook

Ratings by category

4.3

Culture and values

4.2

Diversity and inclusion

4.1

Work/Life balance

3.9

Career opportunities

3.8

Senior management

3.7

Compensation and benefits

NBT Bancorp has an employee rating of 3.8 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NBT Bancorp employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

123 reviews

5.0

26 Feb 2026

Very good

Call center representative

Recommend

CEO approval

Business outlook

Pros

Very nice people and outstanding cafeteria

Cons

Sometimes not always most fun

5.0

4 Sept 2025

Great

Bank teller

Recommend

CEO approval

Business outlook

Pros

Great place to work at very friendly and helpful

Cons

none I can think of

3.0

19 Feb 2025

NBT Bank

Mortgage underwriter

Recommend

CEO approval

Business outlook

Pros

Good benefits and decent salary

Cons

Poor Work/life balance. Limited remote options

Viewing 1 - 3 of 123 Reviews

Jobs at NBT Bancorp

Contact Center Agent III