Question 1

Does NCO Financial pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, NCO Financial employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at NCO Financial. This rating has improved by 13% over the last 12 months.

Question 2

How satisfied are employees working at NCO Financial?

Accepted Answer

41% of NCO Financial employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NCO Financial 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

Question 3

What are the top reviewed jobs at NCO Financial?

Accepted Answer

Customer Service Representative (22), Collections Representative (14), Collector (11), Debt Collector (11), Collections Specialist (5), Account Representative (3), Call Center Representative (3), Administrative Assistant (2), Collection Agent (2), Customer Service (2), Customer Service Agent (2), Customer Service Representative (CSR) (2), Debt Collection Agent (2), Finance (2), Fraud Agent (2)

Question 4

What are the pros of working at NCO Financial according to real employee reviews?

Accepted Answer

"great people to work with" ((in 21 reviews)); "Great training and very knowledgeable" ((in 5 reviews)); "Regular, consistent hours." ((in 5 reviews)); "It was a great opportunity to gain analytical skills and client relation skills." ((in 3 reviews)); "Fun work environment, great way to meet new people" ((in 3 reviews))

Question 5

What are the cons of working at NCO Financial according to real employee reviews?

Accepted Answer

"Pay terrible." ((in 18 reviews)); "Poor Management, want you to work some weekends" ((in 14 reviews)); "Little or no benefits after your regular wages" ((in 12 reviews)); "There is no consistent communication regarding policies:  the same policy question asked of three different supervisors will produce at least three different answers." ((in 9 reviews)); "The management was atrocious... the facilities were subpar and upper management was oblivious to EVERYTHING!" ((in 8 reviews))

Question 6

What are employees saying about NCO Financial redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NCO Financial redundancy and their outlook for job security at NCO Financial in 2026.

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