Does NCO Portfolio Management pay their employees well?

According to anonymously submitted Glassdoor reviews, NCO Portfolio Management employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at NCO Portfolio Management. This rating has been stable over the past 12 months.

How satisfied are employees working at NCO Portfolio Management?

45% of NCO Portfolio Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NCO Portfolio Management 2.8 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at NCO Portfolio Management?

Customer Service Representative (35) , Collector (15) , Production Supervisor (5) , Call Center Agent (4) , Collections Agent (4) , Sales Representative (4) , Account Representative (3) , Call Center Representative (3) , Team Leader (3) , Account Manager (2) , Collections (2) , Collections Specialist (2) , Customer Finance Representative (2) , Debt Collector (2) , Email/Chat Advisor (2)

What are the pros of working at NCO Portfolio Management according to real employee reviews?

"Opened minded and I worked with some great people." ((in 12 reviews)); "Benefits are good." ((in 9 reviews)); "There are some nice coworkers" ((in 4 reviews)); "Variety of schedules available, and most managers are flexible with scheduling." ((in 4 reviews)); "Great supervisors and team leaders." ((in 4 reviews))

What are the cons of working at NCO Portfolio Management according to real employee reviews?

"pay was low and not very consistent answers with team leads" ((in 10 reviews)); "Low salary compared to other BPOs." ((in 8 reviews)); "Locked into starting salary and very limited training." ((in 5 reviews)); "Upper management is clueless." ((in 5 reviews)); "Hard to make bonus, Pressure from managment" ((in 4 reviews))

What are employees saying about NCO Portfolio Management redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NCO Portfolio Management redundancy and their outlook for job security at NCO Portfolio Management in 2026.

NCO Portfolio Management Reviews

2.8

45% would recommend to a friend

(210 total reviews)

Michael J. Barrist

Not enough data to show CEO approval

20% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (210 reviews)

NCO Portfolio Management has an employee rating of 2.8 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NCO Portfolio Management employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

210 reviews

1.0

25 Feb 2025

Worst company I’ve ever worked for :)

Sales associate

Recommend

CEO approval

Business outlook

Pros

In the beginning they treat you like you belong and you’re an asset to the company.

Cons

Once you start working at the job you’re basically doing slave work and if you don’t finish your whole three weeks they will not pay you for what you worked. I was let go on the beginning of the third week. They let me go so they literally did not have to pay me at the end of week three.

4.0

21 Jan 2025

It had a good work environment

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The people who I worked with were generally friendly, helpful, there were opportunities for advancement, they provided many incentives to improve work performance such as bonus pay and opportunities to win things such as laptops, MP3 players etc, it was multicultural and the management treated us well.

Cons

It was a highly regarded call centre, I previously worked for a call centre in Chilliwack and that call centre regarded NCO has being a poorly run call centre that didn't have the best employees. There was no interview for any of us who got work there, we were all hired through a staffing agency that only administered a typing test to ensure we could type at 30 words per minute. The call centre got shut down about 2 years after I started working there.

3.0

30 Mar 2024

awesome

Customer service representative

Recommend

CEO approval

Business outlook

Pros

best place to work for pros

Cons

i didnt like working for pros

Viewing 1 - 3 of 210 Reviews

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