NETSCOUT reviews about "upper management"

Out of thin air, CEO decides for everything to go back to ‘pre Covid times’. Meaning no more hybrid work and no more remote work. This has been more of an incentive to lose very good talent and get folks to leave because of the ‘no lay off’ policy. Quite frankly, this rule is reducing morale drastically, and people are quitting which is probably what he wants to reduce costs. CEO does not value workers, and the “lean but not mean” culture is quickly disintegrating. Every decision is made from the CEO, which is just unreasonable. Upper management is like a child and the CEO is the parent and every one wants to be the ‘golden child’. It is a disgrace how some departments are not treated fairly and others get to pick and choose what policies they abide by. Pay is also below average and career progression is at a low.

Middle management does not regularly connect to products or technical staff resulting in a disconnect where middle management is not aware or doesn't care to resolve product problems. Upper management often bypasses middle management resulting in staff reporting to both.

- Poor remote/hybrid policies. - Direction from upper management can be difficult to interpret and shift suddenly. - Very little turnover means there is not always room for upward growth. - Very few new-hires, especially in lower levels.

No promotions, pay was decent when I started but hasn't kept up with inflation at all. New hires and even backfills are rare. Feels like a career dead end since the work is mostly on legacy tech. Upper management is mercurial, making us waste time on doomed projects. People/culture outside my department are often difficult to work with.

Management does not listen to employees. Upper management makes all strategic and technical product direction decisions without listening to their employees and customers. Upper management and a few people from the inner circle are making all decisions in this company. This is a large company managed like a mom and pop shop.

Organizations are very silo-ed. Little meaningful interaction with other teams other than through project managers. Some departments are very process oriented, many people lack curiosity about the technology and share knowledge unless they have to. Concerned that this company won't be able to innovate in the future.

Some tools that are meant to enable us to do our jobs are being used inefficiently. Most of the issues come from residual integration problems, but others I believe are self created with users unable to fix them. Too many bottlenecks to get things done.

Unless you are one of the chosen few at the top, you will NEVER be promoted beyond the position you are hired for. They DO NOT promote from within. You have employees that have been in the same positions for 20 years or more being managed by people who've been with the company for only a year or 2, and upper management expects the seasoned veterans to train their managers.