After seven years as an Area Manager with NIC in Scotland, I feel it’s important to share my experience. Despite long-standing commitment, I was left disheartened by an organisation that, in my view, lacks compassion, fairness, and accountability. The most painful part was witnessing the treatment of a terminally ill colleague whose appeal process was deliberately delayed until it became time-barred. He passed away shortly after, denied the justice he deserved.
Senior leaders were directly involved in decisions that, in my opinion, were unethical and deeply disappointing. I reached out twice to the company’s owner, but received no response—his silence spoke volumes.
What was once portrayed as a family-oriented and supportive company proved to be the opposite. Prospective employees should approach with caution. In my experience, when integrity was needed most, NIC chose silence, delay, and self-preservation over doing what was right.
