NRECA Reviews

4.1

88% would recommend to a friend

(150 total reviews)
avatar

Jim Matheson

92% approve of CEO

80% positive business outlook

NRECA has an employee rating of 4.1 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NRECA employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

150 reviews
1.0
4 June 2015

Senior Director

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission is honorable using the cooperative business model to provide electricity to 42 million people through consumer owned rural electric cooperatives. Also, the democratic process whereby the consumers elect the Boards of the cooperatives and the cooperatives elect the Boards of the National and Statewide organizations. I also enjoy working with the members, who are down to earth and really nice people and also working with most of the NRECA staff, that care about the mission and are really trying hard to make the organization successful. The benefits are fantastic, in particular the pension plan. Some of the executives and managers are competent and are trying hard in spite of being hampered by the CEO and her 2nd in command (the COO).

Cons

I agree with an earlier posting that said that in a little over one year NRECA went from one of the best places to work to one of the worst places to work This is due to the fact that the new CEO and her 2nd in command (COO) has no substance and experience in leading an organization the size and complexity of NRECA. Before joining NRECA two years ago the CEO was a Congresswoman and the Chief Operating Officer was her Chief of Staff. Currently decisions are being made by the CEO and COO on the basis of internal politics, favoritism and bad information. They simply do not have the experience and knowledge to make good business decisions that benefit our members. Nor do they have the experience to ask the right questions and to analyze the needed information to make a good decision. For example, the CEO promoted her former Chief of Staff to the Chief Operating Officer position at NRECA. He has a degree in journalism and, as her Chief of Staff, managed a staff of approximately 12 clerical people. He simply does not have the experience, knowledge, or academic credentials to be the COO of an organization the size of NRECA with approximately 800 staff and an annual operating budget of over $300 million. Decisions like this based on favoritism as well as her general lack of leadership experience, people management experience and business knowledge have resulted in chaos at NRECA and a very demoralized staff. Most of the executives and managers are afraid to speak up and are just going along. Some very competent staff, both short-term and long-term staff, have left the organization. Many staff are currently looking for a new job. Many are staying because of the fringe benefits, in particular the pension plan. The culture has changed dramatically over the last two years whereby staff use to work together for a mission that they were passionate about. Now staff are just watching for themselves and are hunkered down trying to just survive. Staff engagement and morale is way down. The Board should ask the CEO for the latest Blessing White engagement study, which will prove the points that I am making here. The previous CEO left NRECA in great shape financially and with a very strong staff. The organization is slipping fast and I do not see much hope for positive change with the current leadership in the CEO office.

1.0
3 May 2015
Recommend
CEO approval
Business outlook

Pros

The mission and the members are the last remaining reasons to endure working at NRECA.

Cons

Employee morale is in shambles and so is productivity. Went from great CEO (Mr.Glenn English) and senior leadership to clique-based amateur leader wannabes performing for themselves at the monthly all-staff free for all / weirdfest. Many, highly-respected staff were ousted, retired, or found something better. The remaining hard workers are barely keeping the organization running while trying to ride out the craziness until the board does something about it and replaces management. Sad to see an organization crumble in such a short period of time.

2.0
23 Jan 2015
Recommend
CEO approval
Business outlook

Pros

There are certainly groups within NRECA worth their salt. A few. If you aren't in one of those groups, NRECA is a huge waste of time. If you like getting paid for low-levels of quality and not put a lot of thought into your work - aka, just being in it for the paycheck, this is a sweet gig. Lifers on the order of Government employees that fill seats and do nothing else will be at home here. If you can stand it, it's a great place for that. Coaching on how to answer surveys such as Computer World Best places to work surveys, and Blessing White/Gallup surveys so you always know you're giving the answer expected by the association, which is very important. They go to great lengths to take the guesswork out of what the "right" answer is. The IT department is led by VERY smart individuals. When they learned the new CEO was "baselining" IT's performance, they managed to get the company that has consulted and advised their direction/technology decisions over the past decade to perform the assessment. A master stroke, if you think about it. You've paid company X to tell you how to run your business. You do everything company X says. Time comes for review of your decisions? Hire company X to determine if the advice THEY gave you, and you've followed to the letter without question, was good advice. What were they going to say? "We gave you bad advice but keep paying us handsomely every year for more of that bad advice?" It was a shining act of brilliance to so brazenly rig the outcome for a report going to a new CEO.

Cons

If you're in tech, the IT shops makes a lot of awesome noises about new tech and good development. They don't follow through with it very often, but they make the right noises and do try - but politics drive everything there. The end result is that a large swathe of the IT department, while strong in their roles, would be like indoor cats trying to survive in the wild if they looked for employment elsewhere if they've been at NRECA too long. If you want to be a lifer somewhere? This is your place. 2:1 ratio of time spent in meetings to time spent coding. If you do Web Development, know that there is no serious web development going on there. The IT group responsible for outward facing web sites is led by someone who acknowledges a near total lack of understanding of the technology and is so bad at outputting high quality, engaging sites, that the association has actually removed the responsibility from them to Communications in an acknowledgement of the sheer ineptitude of the team top-to-bottom. Yet they are still a team that claims responsibility for web b/c once the real work is done, they make text updates for interested parties. A situation which only arose out of the desire of aforementioned manager to protect the team's jobs at the expense of efficiency of people owning their own content. They went so far to protect that setup as to spend MILLIONS of dollars on SharePoint, only to hinder it's implementation b/c to do so it was believed would put the low-skilled web team members at risk (the majority of that team). As a bonus to that situation, the person who runs the team does so like it's a high school clique. Meetings among the team regularly devolve into rudderless wanderings of people not clear on what they should be doing, who understand the lack of impact they have on the overall workings of the association, and know they're lucky to just have jobs. A case in point, when the abjectly poor management of the group's director was pointed out, daily 'scrums' were implemented to facilitate information exchange. Turned out nothing is ever discussed except who is late, and who actually had anything to work on (a frequent occurrence b/c no other groups in the association believe in their quality of work). The end result being an additional place, on top of the 4 already mandated, employees are required to capture their daily tasks and duties. I suspect that was done due to a manager incapable of understanding the information he was even dealing with, but it works to the teams benefit b/c in light of not having anything else to do, reporting on all the nothing they're actually doing DOES fill time nicely. The benefits have been under attack for years. They got progressively worse each passing year. Now they are subpar at best. A bad place to be for an insurance provider. The CEO, who replaced an amazing leader in G. English, is running the place to the ground.

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