NTT DATA Reviews

3.7

76% would recommend to a friend

(19,370 total reviews)
avatar

Abhijit Dubey

80% approve of CEO

63% positive business outlook

NTT DATA has an employee rating of 3.7 out of 5 stars, based on 19,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NTT DATA employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

19K reviews
1.0
28 Apr 2019

A mandatory minimum of 1 star...interesting...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There are some incredible people that work within the company. Make the effort to filter through the minefield to get to them. - Working arrangement flexibility (if you have the right manager and fight for your rights). - You will acquire professional, psychological and social survival skills that will set you up for life.

Cons

- Salary. - Derogatory pay rises and remuneration review cycles that provide no justification and invite no feedback. - Too many chasers, not enough doers. Chasing achieves nothing. These chasers have zero knowledge or experience to assist their victims to achieve the result required. - Shout loudest and throw your toys out of the pram and you will get what you want. - Expect to be bullied, humiliated, stressed and underappreciated (it comes with the territory I'm afraid). - Lack of understanding in the business around what each job profile is responsible for. Teflon glove approach is rife. For example, 20 emails stating "Is this for you? I think this is for you" is not an actionable request in English grammatical terms. Therefore, an action should not be expected, nor should the individual on the receiving end of the unnecessary e-mail daisy chain think to care about these musings. Business is business and process is process - stick to these very novel concepts. - Feedback for improvement is considered a form of attack and, in response, is met in equal (if not stronger) measure. - Employee survey results are masked to give false impression of staff morale (using global statistics to shy away from local problems). When issues are identified, there is no focus on how they will be resolved. - People and Culture are there to defend the company's position, not yours - remember that. - Once blacklisted for any action deemed to go against the dictatorship, kiss goodbye to your career aspirations. If you are lucky, you will get the odd crumb or two...and apparently be grateful for it. - People with a good moral compass eventually work out to go into self-preservation mode to avoid being abused and manipulated. - Teamwork is an overused word, which provides no understanding of who is contributing what to the end goal. As a result, middle and senior management do not actually know where the good employees lie within the business. - Training is lacklustre - the responsibility falls on the team members to take this on to their own detriment. Either they are blamed if the newcomer makes a mistake or, if you push back due to existing workload, you are told how good this is for your personal development and that at review time this push back could have an impact. Consistent professional "Sophie's Choice" mind games. - Most of the management layer are not actually capable of assisting or advising their direct reports in their daily activities. Some of my personal cringe-worthy favourite pieces of advice are "it is what it is - i.e. accept stupidity, don't challenge", "just do it - make it work i.e. I don't care, you're wasting my precious time" or the deflective "how would you deal with situation A - i.e. I don't know so figure it out yourself".

1.0
19 Feb 2019

Not what it was

Recommend
CEO approval
Business outlook

Pros

No doubt that the history of Dimension Data is distinguished and they still have a strong presence with some of the major technology vendors in the market. There are still some very good people there but there has been major churn of people.

Cons

Current Australian CEO and COO returned to Australia following their failed Cloud Business Unit global roles. In the time they were away from the Australian business, their successors had done a lot of work to break the old boy club and culture of fear that they had previously instilled in Australia. Once the CBU initiative failed, they were sent back to Australia and within months the old culture returned. Some great leaders were moved along and the old club returned. If you join Dimension Data you will not progress a career. The old boy club will prevent all but minor advancement. Be prepared to work long hours for average pay and little significant career prospect. Be prepared for a lot of change as the announced NTT integration takes place. Be prepared to be bullied particularly if you are in Sales. If you are a technologist, be aware that DD is very old school. The cutting edge work is now done by other companies. DD stalled about four years ago when they focused only on their homegrown cloud and the industry moved on with Azure and AWS.

1.0
14 June 2017

Systems Engineer

Recommend
CEO approval
Business outlook

Pros

Great Colleagues. Free Soft drink/Coffee/Biscuits. Kitchen with plates and cutlery provided. Microwave & toaster. Occasional lunch provided to employees on Fridays. Start and finishing times are not micro managed (This could change, due to some staff abusing this whilst I was there).

Cons

Long hours. A lot of overtime required. Upper management doesn't want to know you. You're just a number and easily replaced. Bullying from inexperienced team leaders that are under pressure from upper management to get you to work harder and give up your weekends for low hourly overtime pay. Poor work/life balance. Base salaries are well-below industry average and most are forced to work overtime/on-call to supplement their income to make ends meet. This is a controversial one, but worth mentioning. Company saves money by exploiting 457 migrants to fill higher paying roles (E.g Team Leader role) and pays well-below industry standard.

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Glassdoor has 29,357 NTT DATA reviews submitted anonymously by NTT DATA employees. Read employee reviews and ratings on Glassdoor to decide if NTT DATA is right for you.