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Napoleon Perdis

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Napoleon Perdis Reviews

2.8

41% would recommend to a friend

(132 total reviews)

Henry Lee

74% approve of CEO

34% positive business outlook

Napoleon Perdis has an employee rating of 2.8 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Napoleon Perdis employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

132 reviews
1.0
23 Mar 2018
Recommend
CEO approval
Business outlook

Pros

40% staff discount on products. Most of the staff members are hard-working and genuine people.

Cons

Sexual harrassment by Directors - grossly inappropriate sexual comments on a daily basis. TIME'S UP! Company is going bankrupt so about half of all head office staff have been fired or faced 'constructive termination'. Absolutely no room for professional advancement if you are 'lucky' enough to keep your job. Screaming at staff members publicly for their 'failures' when the company's expectations are unrealistic or downright impossible. #nobullying is a message they love to spread on social media, along with female empowerment - Directors certainly don't practise what they preach! Unprofessional conduct - confidential matters about staff members are regularly discussed in an open office for all to hear. Yet the Directors claim that they view their staff as family...

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Napoleon Perdis Response
8y
Thankyou for the very specific feedback. Your Frankness is breathtaking. Taking your feedback at face value, I'm deeply disappointed that you feel so let down by our employment relationship. Your assertions are not accurate or factual at all though. IN RESPONSE : Not sure Why so many hard-working and genuine people would be still drawn to work for the business if the environment was as harmful and toxic as you claim it is. What you also describe is Not Sexual Harrassment, but a liberal and fluid, free thinking, free speaking culture. Its always been respectful and if lines hypothetically would ever get mistakenly overstepped, responsibility would be more than forthcoming. With great freedom comes enormous responsibility. The company, no different to its retail peers however may be operating in lean times given the treacherous retail conditions that pervade the Australian economy. It's only prudent to seek cost-cuts for the benefit of the long term health of the business. It is NOT even near bankrupt however and is in fact on an enviable trajectory. Such an accusation of insolvency is again highly illegal if one is not in a position to know all the facts. Also, No such terminations you are alleging to have taken place, all exits have been treated as legitimate rationalisations and handled with world-class professionalism. Screaming, bullying.... I have no idea what you are referring to here. We do view staff as family and hence practise a liberal and personal culture, one that's fun and has exceptional engagement and retention in the vicinity of decades. ALL Hard working, genuine people as you say. We would not wish for anybody to be so uncomfortable in their skin around us so perhaps the advice to pack up is... misdirected. Your unsubstantiable and unfounded allegations here is what is illegal and unethical. Therefore, i urge you to cease and desist.
2.0
16 July 2018

Sinking ship

Recommend
CEO approval
Business outlook

Pros

I guess it’s a good place to start out if you have to start somewhere

Cons

I didn’t really want to post this but watching these comments is making me mad. Saying they wish we would have spoken up, and then in the same breath going on to trash talk the person who wrote it trying to shift blame around really says it all. Speak up and it falls on deaf ears, and if you’re casual it may very well cost you your job. You get met with “this is a retail job if you can’t handle it then you’re not cut out for the beauty industry” I can say with 100% certainty I’ve worked for other makeup retailers and it’s definitely not as good as it gets so don’t give up, just move on. Hours of unpaid overtime, getting there 15 minutes early and leaving half hour sometimes an hour late on a Saturday because they book you till close, then you have to clean the store and count the till and write a lengthy email about your day, fill out budget spreadsheets, answer calls from management at close because they’re freaking out about their area not making budget. If you work there take notes and call fair work if they refuse to pay you for what you actually work because it’s illegal. If you’re going to parade your money around like an idiot at least pay your staff correctly. Basically they hire youngens who did the course and then when they get experienced and savvy enough about how bad it is they either leave feeling shattered and go back to their old jobs, move onwards and upwards to another retailer or go freelance. Then the next new intake of newbies is recruited, rinse and repeat. Nobody really books makeup there anymore because it’s all freshly trained artists working there, so they could get a better job done elsewhere. Sad but it’s true. Same goes for makeup you’re constantly told to use “a bit of mixology” and custom make products and sell them to people. So basically someone shows you photo of a girl wearing Mac honeylove which costs $36, you have to make it for them and convince them to spend $100 on the 3 items and make it themselves every time they wanna wear it (which of course they don’t) and then you get hours cut for not making budget. While I’m at it, stop spending your money on trash designer clothes and spend some money on new marketing so you don’t have to bully your staff into writing the only positive comments on every Instagram photo you post (no joke it’s the same people on every photo.) I get that it’s napoleons baby and creative outlet or whatever which is great but they can’t keep blaming people for not selling these products when you’re so far removed from what people actually want. Overall, it’s a place to start out if you absolutely must (and if they’re hiring. I think they’re firing everybody at the minute), but make sure you go into it as a learning experience. It’s not a place to find job security by any means or build a career. And don’t let them kill your passion there are other more magical makeup and retail jobs out there.

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Napoleon Perdis Response
7y
Thankyou for your feedback. I have taken what you have advised on board and i will be making sure these practises are not in any way happening elsewhere. We employ area managers and sometimes staff may confuse the poor management practises of a particular manager as being indicative of the general culture of the business. Three years with us... wow... Sorry you had to experience such a long ordeal. All the best with the rest of your career in makeup.
1.0
20 May 2016
Recommend
CEO approval
Business outlook

Pros

The team i worked with was amazing until we got a new manager. . I guess dressing up nice to work is a bonus thats about it

Cons

Everything ... unrealistic sales targets Management is ridiculous i got severely bullied and nothing got done about it went to hr nothing went to my regional manager nothing got done Left after nilly 3years of loyalty and dedication and i didnt get so much as a good bye ... disappointed and treated like second class rats... Management have no respect for you or how hard you work never get rewarded for your hard work I got bullied so bad i had to leave and no one cared and was the top sales person at my store ... Absolutely disgusting company ethics Would not recommend to anyone ever to work for this company .... go elsewhere. ... !!!!!!!

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Napoleon Perdis Response
7y
Thankyou, You raise very valid points for what should not be allowed to happen in any workplace. We will strive to continue self-auditing like we usually do to ensure we vaccinate our work culture against anything remotely resembling what you are describing here. Go Well
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