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      Narvar

      Engaged employer

      Narvar Reviews

      3.9

      77% would recommend to a friend

      (395 total reviews)
      avatar

      Anisa Kumar

      83% approve of CEO

      73% positive business outlook

      Narvar has an employee rating of 3.9 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Narvar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      395 reviews
      1.0
      1 June 2023

      Narvar need to decide who it wants to be when it grows up.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Narvar was first in creating a post purchase product. Amit was a visionary in his field and experienced success from it. Narvar exploded during covid and had a great couple of years. Narvar has a strong enterprise customer base with several household names.

      Cons

      Now that covid has ended and demand has stabilized Narvar is in trouble. Competitors have caught up with Narvar and Narvar can no longer say it's feature set it superb. The product itself was built on enterprise customers and has become cumbersome to implement. Due to this customers are often upset during implementation as it takes longer than what the sales team told them. Tracking, returns, and EDD are becoming commodity software that several companies, even shopify to some extent, is offering. Narvar needs to bring in a COO who can take an objective look at the market and decide what to focus on and the direction to take the company. While Amit is a visionary he hasn't taken steps to grow and scale the company the way its needed and has trouble understanding he isn't the only game in town now. No amount of MEDDPICC can turn around sales and churn if Narvar is so much higher in price than other solutions.

      avatar
      Narvar Response
      3y
      Thank you for your thoughtful response and suggestions. Narvar is nimble and responsive and we see many opportunities for us to continue to be a strong player in the industry.
      1.0
      24 Dec 2023

      A fish rots from the head down

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some good, talented people at Narvar. Unfortunately, most end up leaving once they realize what they’ve signed up for.

      Cons

      Poor leadership and culture. It starts and ends with the CEO. Company has plateaued but CEO won’t accept it and makes employees think it’s their fault. He runs company as a fear-based dictatorship where no one feels safe about their job, except a small inner circle who manipulate and control to get their way. The work environment is highly toxic. Employees constantly gossip and turn on one another, even those closest to the CEO. CEO has loyalty to no one but himself, and will do whatever means necessary to reach his goals, even if it means doing the unthinkable. Many, many good people have been churned through by him and his leadership team.

      1.0
      2 Jan 2024

      Micromanagement, ever changing strategy, and fear tactics

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      -The recruiters are very nice and the hiring process was enjoyable. -The people. Some of the most brilliant individual contributors I’ve ever worked with (but sadly they let them all go). -Competitive base pay and benefits. -Remote environment (however I think they are going to a Hybrid environment).

      Cons

      -Micromanagement from higher ups. They constantly doubt you. -It’s Narvar’s way or the highway. Don’t think they hire you to bring in new ideas or fresh perspective. The longest tenured people just do as they’re told. If you want to stick around, be a yes man. -Don’t speak up about the culture issues. These people are punished rather quickly and they never get rid of the actual problem people. -Strategy changes everyday, they can’t seem to stick to one idea and see it through. They are still operating as if they are a new start up, rather than having been around for 10+ years. -Crazy turnover, both from layoffs and people leaving quickly after joining. -Not many people get commission, so prepare to live off your base pay.

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      Glassdoor has 429 Narvar reviews submitted anonymously by Narvar employees. Read employee reviews and ratings on Glassdoor to decide if Narvar is right for you.