National City Reviews

Merger with PNC has brought many changes, obviously. The problem is the inability of regional managers to communicate accurate info. Favortism runs rampant in this area as the regional manager does not listen to all the facts of a situation but instead acts upon how she feels. Flat out called me a liar and told me "We were done discussing this" when I tried to explain the situation. I recieved an apology a couple days later when she was proven wrong.

The payout on the investement side was miniscule, between 3-15%. The management is poorly structured with a divide between the investment and bank side and the LFCs caught in between. Some of the Branch Managers have the old mentality that you selling investments is taking away from their deposit base. There is a lack of a good support system. The branch managers spend 75% of their time our of the office on "business calls." When the branch manager is in the office, they refuse to actually do any work, such as opening accounts. I actually had multiple ocassions when I was in the break room eating lunch, and the branch manager came and got me to have me open an account, even though they were doing nothing. The disciplinary techniques are very strange. Your manager will not say anything to you about how you are doing, but then will write you up for something that they never got an explanation for, until the write-up is occurring, and when there is a completely logical explanation, they don't care.