National Life Group Reviews

*Any company that refers to itself as a Family should put you on high alert. It’s a dysfunctional family at best. No investment in meaningful technology that works and unwilling to hire people. If you aren’t investing in tech to do the work then hire more people. *Pay the people you hire. 50k (35k after taxes) is not a livable wage anymore. Rent, student debt, health insurance, car payment and car insurance and you are eating at the Food Shelf. Literally I’ve gotten food from the food shelf but hey you can volunteer 40 hours a year. Senior Leadership needs an invite to 2023. *Culture is a joke. People are so burned out they cry at work. No time for development-do it on your own time, when you aren’t working mandatory overtime. They have a culture committee but your smoothie truck and cheap company swag isn’t making people feel better. Everyone is overworked and stressed out. *They say they are a middle America company - a Main Street company but most of their employees cannot afford to buy their products, most of their employees can’t even tell you what their products are. You are trained to do the task not ask why. *Jobs are moving to India and the Philippines. !!! Maybe if you paid people here a living wage and provided time to learn, you’d get good American employees who can afford to live on Main Street. *It’s all about the numbers not the people and those who are close enough are too scared to talk and tell the truth. You only get promoted for towing the company line. You get spoken to about how you want to ‘show up’ when you speak up. It’s such gaslighting at a corporate level. I can’t pay my bills-you get paid a lot, We are overworked -no we have enough employees you just need to be more efficient, I want to learn and grow - you are on the job (as you slave away only doing the tasks I assigned you and nothing else).

Where do I start?? Upper management DOES NOT and WILL NOT value you as employee. They operate with a “shut up and do your work” mentality, lowering employee morale. The company boasts on being a “family” and “doing good” but doesn’t care about our opinions. Turnover is at an all time high right now because everyone wants to continue to work remotely, but our execs want to continue to “transition” back into the office. Everyone in the call center quit because of this, and now they’re requiring other departments who lack call center experience and training to pick up the slack. Diversity only exists at the lowest level. There is little diversity in upper management as well as in our Montpelier, VT campus. In fact, the company will use the same 4 BIPOC to represent and promote diversity in the company. You can’t be realistic when talking negatively about certain things because you will not be considered a “team player.” I’m only still here because rent is due, and even that isn’t enough since the pay is horrible. Oh and growth in this company? Nonexistent, especially at the Addison, TX campus. Be prepared to stay in the same place for x amount of years with terrible raises/bonuses.