Does National Monitoring Center pay their employees well?

According to anonymously submitted Glassdoor reviews, National Monitoring Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at National Monitoring Center. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at National Monitoring Center?

57% of National Monitoring Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Monitoring Center 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at National Monitoring Center?

Alarm Agent (12) , Alarm Dispatcher (5) , Dispatcher (5) , Customer Service Representative (3) , Alarm Monitor (2) , Supervisor (2)

What are the pros of working at National Monitoring Center according to real employee reviews?

"Some good people" ((in 7 reviews)); "Pay was good" ((in 5 reviews)); "good benefits" ((in 5 reviews)); "Great flexibility and good work ethic training." ((in 3 reviews)); "Awesome employees" ((in 3 reviews))

What are the cons of working at National Monitoring Center according to real employee reviews?

"MAJOR Favoritism and obvious favoritism" ((in 6 reviews)); "do not care for employees and allow upper management to talk bad about the employees.. always some drama and they dont let you use your vacation time because they are too understaffed" ((in 5 reviews)); "This place is hilariously full DRAMA, MAJOR FAVORITISM, nepotism, dating coworkers or manamgemt is NOT frowned upon, cliques, major conflicts of interest, being singled out when everyone is doing the same thing , lack of leadership with management and supervisors." ((in 3 reviews))

National Monitoring Center Reviews

3.3

57% would recommend to a friend

(61 total reviews)

Woodie Andrawos

72% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (61 reviews)

National Monitoring Center has an employee rating of 3.3 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Monitoring Center employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

61 reviews

1.0

22 May 2016

Stable Employment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

•Weekly Pay •Benefits (Health, Vision, Dental) •Very Flexible W/ Schedules •OT Given out like crazy •Clean Environment to work in •Starbucks, Bagels every Friday, awesome lounge with cable.

Cons

•Upper Management is supposed to be there to help and definitely isn't. •Issues are never resolved. •Favoritism to the MAXX •There is no Confidentiality with employee info, everybody knows everyone's issues. •Reviews/Evaluations were always late. •Managers are complete power trippers, they need to learn how to be humble. •Horrible turn-over on the dispatch floor.

National Monitoring Center Response

9y

Hello, and thank you for the feedback. We are sorry to hear about the view you had of the company and wish that your problems and been brought forth to management. We do strive to fix the issues that we are aware of and make the environment as positive as possible. We will definitely take to heart your advice and work on improving the atmosphere in the company. Thank you again for the advice.

4.0

14 Oct 2014

Easy and stable employment

Alarm agent

Recommend

CEO approval

Business outlook

Pros

Steady employment with plenty of overtime. Management does care about employees and does what they can within their power to make things work. Coworkers are generally nice and care about each other. Flexible scheduling, which is perfect for those of us with children or school. Supervisors are nice and do what they can for us. On occasion you do save a life or stop a robbery which is a nice feeling.. Those who complain haven't been in the real-world. This is not high school. When you do something wrong, you will be called out on it. Follow guidelines and policies and honestly this is a great place to work. Keep your expectations in check! The Management did a overhaul of the training/supervisor staff not long ago and since it has been awesome. New staff are energetic and thoughtful. They also changed hiring process and now focus on hiring positive-minded people.

Cons

Some coworkers are negative, but that is generally a reflection of them, not the company. It is a strict environment...which isn't exactly a con, but is a reality because of the type of business. The base pay is not great. You can supplement that with OT, but the base salary should be increased IMO.

1.0

18 Sept 2019

APPARENTLY SEXUAL HARASSMENT IS ACCEPTABLE?!

Alarm agent

Recommend

CEO approval

Business outlook

Pros

Great colleagues!! Starbucks coffee machine.

Cons

Recently I heard a former Supervisor that was let go due to 3-4 sexual harassment allegations during my employment at NMC was rehired and it’s absolutely astonishing! Basically undermining sexual harassment in the work place and deeming it to be okay??!! Keep track of your hours because paycheck mishaps is a regular thing. Know your rights and labor laws because there are phony regulations being enforced that are completely illegal but sadly no one wants to speak up due to fear of retaliation.

Viewing 1 - 3 of 61 Reviews

Jobs at National Monitoring Center

Alarm Monitoring Agent