14 Sept 2016
National Express Heathrow
Anonymous employee
Nations Express Reviews
3.1
28% would recommend to a friend
William R. Frazier
100% approve of CEO
28% positive business outlook
Reviews by job title
5 reviews
2.0
20 July 2015
Recommend
CEO approval
Business outlook
Pros
Working for an iconic brand, with lots of passionate service people. Chance to get out of office and around the UK. Feels good to make a difference to customers' - taking them on holiday, seeing friends etc - makes you feel like you work for a "force for good"
Cons
Erratic senior decision making, based on hunches and pet projects - Office politics, chaos, and a bit of blame culture crept in over the past few years. Lack of ability to see through any plans or think strategically about the market. Office morale low due to management's changing expectations and lack of clarity.
3.0
7 Mar 2015
Recommend
CEO approval
Business outlook
Pros
excellent peers, great company spirit
Cons
poor pay for some roles within the company. Station and CC staff are aid much less than should be paid... staff in the offices as usual get paid well. Zero hour contracts
Viewing 1 - 3 of 5 Reviews