Disclaimer: This review reflects my personal experiences and observations, and is not intended to make factual assertions about specific individuals or actions and should be interpreted solely as one employee’s perspective. I encourage anyone considering a professional relationship with Native Teams to conduct their own independent research and due diligence.
Native Teams is - in the truest sense of the word - chaotic. It’s the textbook example of a directionless startup that’s scaling too fast without building any real, solid foundation. They throw around buzzwords like “global SaaS company,” but the reality is far from that. Most in leadership roles are grossly inexperienced - they have no meaningful corporate or people management experience, and it definitely shows.
Work ethic across the board is not impressive, and definitely not up to par with thriving, customer-centric global companies. Attempts to call out inefficiencies are met with defensiveness. Instead of cultivating a culture of accountability and growth, what shows is complacency and a lot of politics.
Internally, it seems people are disconnected from one another and there’s no real sense of team. The structure of the Sales org is especially puzzling and there are too many layers of leadership. These leaders also feel very high up and disconnected, making it difficult to build rapport or have meaningful, two-way conversations. This only deepens the feeling of isolation and lack of support. Managers are focused on their own targets and survival, not on developing their subordinates. Performance reviews are just a formality with no actionable guidance.
In Sales, it’s hugely luck of the draw. If you get good leads (by sheer luck), you might succeed. If not, you’re just another scapegoat. Talent, effort, and strategy barely matter. You’re constantly blamed for not closing deals, even though the lead pipeline is an absolute mess: poor quality, barely qualified, and inconsistent. Yet they keep expanding the Sales team without fixing the fundamentals, only to later downsize when targets aren’t met. It’s basically a revolving door. I can't count the number of extremely talented and motivated Sales individuals who have left this company out of frustration and disappointment.
The lead generation strategy is quite a joke, and instead of really putting in the work to addressing these core issues, leadership chooses to gaslight their teams or push unrealistic outbound expectations. Territory and account distribution is nonexistent. Everyone’s scraping the bottom of the barrel for quite some time now, and for leadership it seems this isn’t a glaring problem. You’re just expected to do more outbound, but without giving any real training, tools, or support. They just conduct quick presentations during commercial calls on "tips" for doing outbound whenever they feel like it.
If you're early in your career (in Sales at least), avoid this place like the plague. There’s close to zero mentorship, no structured onboarding, and you’re essentially thrown into the deep end. No clear path for growth. No reliable tools. No real coaching, just figure it out on your own or fail.
Client concerns are handled with a lack of urgency by Customer Success, and this is evidenced by the countless negative client reviews all saying the same thing. Salary payment delays, errors in invoicing, and constant pricing changes every few months that confuse both employees and clients. This kind of instability will eventually catch up to them.
New hires are encouraged to write Glassdoor reviews during onboarding, which explains the flood of vague 5-star reviews with no insightful comments, they're all just "no cons observed so far". If you read between the lines, it's so easy to tell which ones are genuine.
With everything that’s broken, from internal processes to client dissatisfaction, it’s so hard to feel optimistic about the future of this company. To anyone who plans on joining, it might be best to re-think your plans.
