Pros
-The benefits offered are excellent -Training is great; done very carefully, deliberately, and patiently -Many coworkers and peers are wonderful
Cons
-Impossible to move up if you don’t know the right people -Absolutely massive disconnect between higher-ups/staff at the corporate office and branch staff -VERY political -Zero work-life balance for branch staff -Archaic dress code -Low pay -While most of upper management is at least fine (if out of touch), certain higher-ups go out of their way to be petty and spiteful -“The customer is always right” mentality is taken WAY too far, to the point where customers can (and will) verbally abuse staff and upper management does nothing -Inconsistencies in policy between branches, leading to negative experiences for customers. This is not the type of job where there can be gray areas -You’ll often be villified for taking time off -Poor handling of pandemic