Neighbor Reviews

4.4

82% would recommend to a friend

(32 total reviews)

Joseph Woodbury

88% approve of CEO

79% positive business outlook

Neighbor has an employee rating of 4.4 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Neighbor employee rating is 22% above average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

32 reviews
2.0
14 June 2021
Recommend
CEO approval
Business outlook

Pros

The only good thing I can say about Neighbor is that they are a startup. As a software engineer, that meant I was able to write visible code and have a real influence on the product.

Cons

The health benefits they offer are a joke. They touted their plans as broad and great coverage for any situation, etc. but basically all the options are catastrophic plans. I worked 40+ hours each week, and each week during my performance review or 1 on 1, I was repeatedly told that I wasn't giving enough, that I needed to work more, that my effort was mediocre at best. I stayed up once until around 11pm working on a high-priority task, and in my review that week I was told "We expect to see more of that." The CEO, founders, CTO, and many engineers I worked with were not neurodivergent accommodating. I have ADHD, which means I need to take breaks every now and again to stay motivated and productive. Any time this happened it seemed like I was abandoning the team to go on vacation to the Bahamas for a month. They love to micromanage, and are not willing to adopt or even entertain any style of work other than head down coding for 8-12 hours/day. They also don't employ any Project Managers, which means engineers are expected to do their own user and market research, create their own roadmaps, epics, stories, tasks, etc. Oh but don't let that encroach on your 12 hours of coding every day! I was told when I was hired that project management is an unskilled position, so the engineers are better off doing that work. They might as well have said "janitors are unskilled, so we expect you to empty the garbages, clean the toilets, and vacuum each night." Just because something doesn't require a fancy degree doesn't mean it's a useless position. When I joined most of the company was working remote due to COVID, but as soon as everyone had the chance to get vaccinated they required everyone to come back to the office. For some industries, this make sense. For a software team, the only reason for this is to better micromanage the developers.

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Neighbor Response
4y
Thank you for sharing. Wow, that's definitely not the employee experience we're seeking to build here at Neighbor. I recently joined as the VP of People and am working with the team on ways we can get even better. I know our CEO has an open door policy and I hope you took the time to share this feedback with him before you left Neighbor. If you do want to discuss more, please reach out to hr@neighbor.com. I'd love to discuss and learn how we can improve.
3.0
28 June 2024
Recommend
CEO approval
Business outlook

Pros

Startup feel, lots of growth and positive people.

Cons

Management think very highly of themselves. All have differing opinions that are contradictory. Poor culture majority of the time.

2.0
20 Feb 2023

Neighbor Storage

Recommend
CEO approval
Business outlook

Pros

Cool idea, lot of company growth.

Cons

Leadership has a very strong 'my way or the highway' mindset. Extremely high turnover. Poor office culture, the more hours you put in the better you look.

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Neighbor Response
3y
Thank you so much for taking the time to share this review with us. First and foremost, we want to apologize for the negative experience you had working with us. At Neighbor, we strive to create a great culture, but we understand that there's always room for improvement. If you're open to it, we'd really appreciate you emailing us at hr@neighbor.com with detailed feedback regarding your experience. This will help us understand what changes need to be made. Thanks again for sharing your review with us, we hope to hear from you soon.
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Glassdoor has 44 Neighbor reviews submitted anonymously by Neighbor employees. Read employee reviews and ratings on Glassdoor to decide if Neighbor is right for you.