Neighborly Reviews

3.1

57% would recommend to a friend

(26 total reviews)

Jase Wilson

46% approve of CEO

50% positive business outlook

Neighborly has an employee rating of 3.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

26 reviews
1.0
12 Feb 2019
Recommend
CEO approval
Business outlook

Pros

When I started, Neighborly had: - awesome team who genuinely liked each other - interesting work and exciting roadmap - solid execution track record - decent perks like unlimited PTO, catered lunches - great culture for engineers: individuals were valued, feedback and personal growth were valued, and there was an awesome no-micromanagement approach to our work

Cons

Over the 2 years I worked there Neighborly completely devolved into the most toxic workplace I have ever set foot in. The majority of the challenges facing Neighborly stem from the CEO, Jase Wilson, a cruel, delusional, and completely insane person. The behavior displayed by this man at the helm of a multi-million dollar company is shocking - among the things I personally observed: - frequent temper tantrums/shouting matches/crying/meltdowns in the office, including yelling and demeaning employees - freely spending company money on lavish and questionable purchases for himself and upper management - oversaw almost 100% turnover of employees during a one year period. Ask about Neighborly's retention and turnover rates during your interview and watch them squirm - accused employees who have disagreed with him of being alcoholics. He has also threatened to "out" former employees as alcoholics if they reveal any of Jase's bad behavior. I knew all of the people this accusation has been leveled at and not only has it been untrue ion every occasion, it is a despicable thing to accuse someone of. - SPAMMING GLASSDOOR WITH HIS OWN REVIEWS! Pay attention to the cluster of extremely positive reviews around July 2018 - at one point it stated quite clearly that these were posted by the "CEO of Neighborly," but has since been edited to "Anonymous Employee". Even without the edit it's obviously Jase - the reviews are peppered with his favorite excuses and justifications as to why the company's outlook is so dismal ("big mission", "not a 9 to 5 job", "nobody said it would be easy") and the "cons" are laughably positive. The occasion that really made me reconsider my career there: - during a 2017 retreat the employees held a session on the company culture. Everyone wrote their honest opinions on a small piece of paper which were put into a hat, drawn, and read anonymously. The first few opinions all expressed displeasure that upper management had been spending outrageous sums on themselves while simultaneously clamping down on perks, raises, and compensation for the majority of the company. Upon hearing this, Jase began spamming notes into the hat with quotes such as "we are on a rocket ship", "we are going to change the world" until he was quietly stopped by the session's moderator. He then switched tactics and commandeered the session, blubbering, crying, and screaming, to rant about his deprived childhood and how that meant nobody should ever question his leadership. Within 6 months of that retreat about 50% of the company had quit. This is just the tip of the iceberg in regards to Jase's behavior. Working at Neighborly is an extremely stressful prospect that will take toll on your mental health with little reward. The grandiose mission statement which attracted me, any many other people, to the company is simply untrue - I view the company as a vehicle for Jase's ego and furthers his ability to demean the people working under him. I was prompted to finally write this review upon listening to The Dropout - the podcast about the downfall of Theranos. The parallels between Theranos/Neighborly and Jase/Elizabeth Holmes are staggering. I strongly recommend against working here unless there are significant changes to upper management and company culture. FULL DISCLOSURE: I quit of my own accord and on good terms. These aren't the ramblings of a fired employee.

2.0
14 Dec 2017

A companies culture eats strategy for breakfast

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Large market opportunity with little to no technological development

Cons

At Neighborly there is a fundamental lack of leadership. In-fighting is rampant and micromanagement is extremely prevalent. Office culture became toxic over the last 6 months and innovation stagnated.

2.0
6 Aug 2019

Great Mission - Terrible Execution & Direction.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Mission & industry is fascinating - the main reason why I accepted the position - Although upper management was quite toxic, I enjoy working with peers

Cons

- Company pivots nearly every season of the year - seems like upper management has not been pleasing VCs for quite a while. - Seriously low pay & equity - Lack of career growth - People who disagree with the CEO are reprimanded or shouted at - Culture & Values are only externally-facing, words like "empathy" are thrown around but not practiced - Extremely shady legal & communication practices - Lack of HR

Viewing 1 - 3 of 26 Reviews

Glassdoor has 26 Neighborly reviews submitted anonymously by Neighborly employees. Read employee reviews and ratings on Glassdoor to decide if Neighborly is right for you.