Neiman Marcus Reviews | Glassdoor.com.au

Neiman Marcus Reviews

Updated 20 May 2017
881 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
428 Ratings

881 Employee Reviews

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Pros
Cons
  • Schedule and work life balance (but that's retail (in 26 reviews)

  • Corporate turnover is very high and upper management takes too long to react to needed changes (in 39 reviews)

More Pros and Cons

  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time

    Pros

    Some positives of working for Neimans is the opportunity to work for a very prestigious company and meeting/working with great people.

    Cons

    Some of the downsides of working at Neiman Marcus is job security, long retail hours, commission based, and the fluctuation of the retail business in general.


  2. Helpful (1)

    "Receving Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Assistant in Plano, TX (US)
    Former Employee - Receiving Assistant in Plano, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time (More than 3 years)

    Pros

    Benefits, Hours, the majority of the sales crew was helpful in taking care of their departments.

    Cons

    The one other person working the receiving department at the same time as I, was very condescending which was reported to HR and there was nothing ever done.

    Advice to Management

    Listen to your employees when there are issues with certain ppl making others feel as they are worthless


  3. "Great LP Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention Investigator in Sunrise, FL (US)
    Former Employee - Loss Prevention Investigator in Sunrise, FL (US)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    -Great LP training available.
    -Lots of hands on learning and being able to work in all aspects of the field.
    -Flexible work schedule.
    -Great co-workers.

    Cons

    -Too much restraint. Felt like we had a babysitter.
    -Hours being cut.
    -Starting pay not enough for Hands on Apprehension LP duty.
    -Reviews for raises not conducted fairly.


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  5. "Visual Merchandiser at Neiman Marcus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Chicago, IL (US)
    Former Employee - Visual Merchandiser in Chicago, IL (US)
    Recommends

    I worked at Neiman Marcus full-time (More than a year)

    Pros

    Incredible team of creative people, wonderful store manager, beautiful Flagship store on Michigan Avenue. Just a great place to be.

    Cons

    The hourly could be a bit better for the visual people.

    Advice to Management

    Keep being as nice and open to ideas as you are and all will be great.


  6. "Assistant Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time

    Pros

    Great Perks with Vendors and employee discounts

    Cons

    No work/life balance. Very judgmental environment


  7. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neiman Marcus full-time

    Pros

    Long lasting relationships among co-workers and clientele.

    Cons

    Retail hours, standing for long periods of time, customers leaving expensive merchandise inside out and on the floor, sometimes customers will take in 40 items and just try them on taking "selfies" it seems and not buy.

    Advice to Management

    Review old ways of business


  8. Helpful (3)

    "Sales Audit Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Audit Accountant in Dallas, TX (US)
    Former Employee - Sales Audit Accountant in Dallas, TX (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Neiman Marcus full-time (Less than a year)

    Pros

    Discount. Decent pay in corporate office. Wear jeans to work. Can work from home on rare occasion

    Cons

    Very high turnover. People are nice, but not a very social group. Severe micro-management. Poor benefits - PTO is basically industry minimum. High deductible insurance. Very few paid holidays since corporate office stays on store schedules. Outdated accounting software systems. Still printing unnecessarily in mass quantities. BIGGEST CON - company is not performing well (although not many retail industries are), announced a few weeks ago that selling the company is an option. I found this position through a recruiter, and when I called them to tell them the news, they said other employees in corporate were looking to jump ship as well. Thankfully I found a new position quickly. Whether they sell now or not, they are billions of dollars in debt and the outlook for Neiman is not positive. If you're looking for a long term career, look elsewhere. If you're looking for a short term career, look elsewhere still - you can find a company that has updated software systems and better PTO/benefits.

    Advice to Management

    Management is actually very informative and communicate well. Doesn't change the fact that the company is tanking and will inevitably fail in the long run. I hope not for their sakes


  9. Helpful (1)

    "Sales Associate/DSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oakbrook Terrace, IL (US)
    Former Employee - Sales Associate in Oakbrook Terrace, IL (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Neiman Marcus full-time (More than 3 years)

    Pros

    Discount on clothes, some quality friendships

    Cons

    Returns​, backstabbing sales people, no support from management, economic downturn, no opportunity for advancement

    Advice to Management

    Learn how to use the tools that sales people have so that you can help when there is a problem. Be professional with the staff, recognize good people and help to encourage an advancement path.


  10. "OST"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OST
    Former Employee - OST
    Recommends
    Positive Outlook

    I worked at Neiman Marcus full-time (Less than a year)

    Pros

    great pay benefits good hours good

    Cons

    new management was bad. Made me feel like if he was after me any small little mistake he would make a big deal, when other employees have done worse things than me.

    Advice to Management

    Make sure the "management power/authority" doesn't get to your head and try not to "fix" some things that don't really need to be fixed, yes minor tweaks are ok.


  11. Helpful (1)

    "Multi channel associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multi Channel Associate in Irving, TX (US)
    Current Employee - Multi Channel Associate in Irving, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neiman Marcus full-time (More than 3 years)

    Pros

    People are great. Management is nice. Work from home opportunities 401 k match up to 5%

    Cons

    Assist not so good to work with. Changes always with goals like any company. Human Resources and Neiman Marcus direct is the absolute worst rude always changing new ones now known nothing at all!! They're a little dumb to be honest and you can tell just by speaking with them

    Advice to Management

    Have people know there job more before assigning them to a task. I love my company by something needs to change with our HR


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