Neo Home Loans Reviews

3.3

48% would recommend to a friend

(38 total reviews)

37% positive business outlook

Neo Home Loans has an employee rating of 3.3 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neo Home Loans employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

38 reviews
1.0
4 May 2026

Dont walk, run

Recommend
CEO approval
Business outlook

Pros

Cool branding, nice looking website, good CRM (that you pay for)

Cons

All sales hype, the selling points with alleged AI systems didn’t exist or don’t work, guidelines and programs are dated, inundated with emails, teams messages and zoom calls, completely broken LOS, rates aren’t remotely competitive, ops is insanely overworked, training was messy, major IT issues gaining access to the system when hired, refused to pay me at the end of employment.

2.0
28 Nov 2025

Fun place turned toxic

Recommend
CEO approval
Business outlook

Pros

There are some cool people that work there.

Cons

Never gives any pay raises for COTA, performance, experience, etc. Tends to find any way to actually pay less for more work where possible but will say there is "unlimited earning potential" meaning you can make more money if you work 60 hours per week instead of 50, whether they are approving overtime or not. More responsibilities and tasks being added to an already overflowing workload in the name of "co creation". Since the move to better the overall culture has gone downhill fast. Credit for the hard work of humans being publicly given to AI and the "new tech" that actually makes life way more difficult. Sales sees shared operations team members as their personal assistants and tries to pass off their own responsibilities whenever they can and complains when there is pushback.

Viewing 1 - 3 of 38 Reviews

Glassdoor has 39 Neo Home Loans reviews submitted anonymously by Neo Home Loans employees. Read employee reviews and ratings on Glassdoor to decide if Neo Home Loans is right for you.