NerdWallet Reviews

3.5

61% would recommend to a friend

(240 total reviews)
avatar

Tim Chen

64% approve of CEO

55% positive business outlook

NerdWallet has an employee rating of 3.5 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NerdWallet employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

240 reviews
1.0
14 Apr 2015

Getting out of here as soon as possible- avoid at all costs.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of really nice people that you can make friends with. A lot of snacks, frequent events in the office, happy hour every Friday. Good opportunities to meet cool people. Higher management is relatively smart and are doing cool things with the company moving forward.

Cons

Huge egos and an overwhelming sense of entitlement. They preach a certain type of culture and then actively hire people who have no chance at all of fitting into that culture, setting both the company and the individuals up for failure. There is a huge dichotomy at play where half of the people are nice, hardworking, and kind and the other half are selfish, entitled, and come from insanely privileged backgrounds where they've had everything handed to them. Controversial firings as of lately with little to no explanation. One day you see someone in the office, the next day they're gone. Middle managers have been known to lie to your face about why certain people no longer work at the company. I've witnessed a member of "HR" (if you can even call it that) quiz employees about whether or not they'd eaten lunch yet. Apparently, they feel it's their place to police others' eating habits. I've witnessed an employee get chewed out in front of a large group of people by someone who was not their manager or in any way their superior, but they used to work at Google, so it's okay for them to act like they know more than everyone else. Favoritism runs amuck here. There are little circles of people from LinkedIn, Zynga, Google, etc. who form cliques. NerdWallet is nothing like what it tries to be. Everyone here is just waiting for a better offer, and no one is satisfied with their work.

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NerdWallet Response
10y
Thank you for spending the time to provide us with this feedback. It's extremely disappointing to receive feedback like this because it is always hard to read about things online instead of hearing from our Nerds directly. When it comes to recruiting and hiring new Nerds to join NerdWallet, we thoroughly screen for culture fit. It is a critical part of our decision making process alongside their skills and backgrounds. Just like any up and coming start-up, we are attracting top talent from reputable companies such as LinkedIn, Google and Zynga. And individuals from these companies are going to be present as long as you are within the tech industry because of their background and experience. We take all the feedback from our reviews and present them to our Management Team to address the underlying issues rather than merely focusing on "damage control." We value integrity of our work and in our employees and very strongly disagree with anyone posting fake or dishonest reviews on our Glassdoor page because that does not help us gain accurate and truthful insights into our Nerds' experience. If you're still a Nerd, we hope you will voice your issues to directly People Ops, your manager, or a member of the Management Team so that we can learn more and you can help make your experience at NerdWallet better for both you and those around you. Sincerely, The NerdWallet team
3.0
29 Apr 2015

Unique Company + Awesome People + Normal Corporate Stuff

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of big ideas to inspire you here and major consumer-facing problems to work on. You will be surrounded by some of the smartest, funniest and best people in the Bay Area. In fact, you should follow them all on twitter now, because it will no doubt improve your feed and your life. The office is absolutely lovely, welcoming, and couldn't be easier to get to from a commuting perspective. Wonderful perks and benefits, especially for families. People here care about doing great work and are always eager to collaborate. Some of the earliest employees are still around and are incredible people. Access to top management is above average, especially among key leaders who came over from LinkedIn. Ditto for transparency.

Cons

I guess for all the legitimately amazing stuff, there must be cons, because if not, I'd hope we'd all have the presence of mind to use our experiences here to create our own magical Unicorn Company of Awesomeness post haste. Here's my take: --Honestly, I'm still perplexed by the fundamental, underlying culture at NerdWallet. I'm not sure why you'd set up a company based on a Hunger Games, hedge fund, winner-take-all ethos, but say you did and that worked for you. You can't, then, expect a 'Teach for America' culture to emerge just because you summoned it. That takes a lot of hard, hard work and many companies have failed to turn around very similar ships. And you know it lingers because it keeps flaring up in the weirdest ways: --an email by your manager micro-managing the CEO's 'organic', for-the-people listening tour --tacky 'anonymous' questions at many Founders Q & As -- everything from asking senior management to publicly detail demotions (by name) to straight up public, but faceless beyotching about a lot of new desks appearing in the office, ostensibly cluttering the workspace. You are left to wonder...(a) were people just not raised properly? or (b) is there more culture work to be done here? --For certain next year's reviews could benefit from more oversight in a base-line HR/best practices perspective. Some were legendary this year -- and not in a great or positive way. And because of this lingering culture issue, it's easy to take staff departures and assign some larger meaning to each but that would be 100% wrong here. At least in the one case I know about, it was as simple as simple gets -- a better, more attractive offer. Happens. In all, these are growing pains that I'm confident will be fixed. Give NerdWallet a serious look.

1.0
19 Apr 2017
Recommend
CEO approval
Business outlook

Pros

- There's a lot of corporate benefits: shiny Twitter office, unlimited time off, good health care and retirement plans.

Cons

- Recently fired 40 people with absolutely zero notice, including the COO and VP of Growth. Firings were arbitrary and not performance-based. Reason given was "to clear the way for the company to succeed." Newly hired CPO pulled off a major coup and consolidated all power under himself despite doing being out of the office for a month. - One of the most stressful companies I've ever worked at. The culture is relentless and cutthroat while also being stupidly inefficient. - Decisions are either made at a glacial pace or immediately and impulsively with no justification. - Forget the mission of being unbiased and consumer first. NW now offers sponsored placements in its recommendations to the highest bidder, without making it clear to the consumer. There's no scaleable way to make money without screwing over the user somehow. - Don't be misled. This is not a tech company - it's an affiliate marketing company that makes all its money by gaming the Google search results. Google is constantly catching up and I wouldn't bet on NerdWallet to win the fight. There is no product and no way to capture members right now. Competitors who are far newer in the space are light years ahead of us.

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NerdWallet Response
9y
Layoffs are never easy and the recent decision to restructure the organization was made very carefully. Although the recent changes were hard decisions to make, we do believe these changes will enable the company to double down on our product vision, which is what we need to deliver a consumer product experience.
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Glassdoor has 272 NerdWallet reviews submitted anonymously by NerdWallet employees. Read employee reviews and ratings on Glassdoor to decide if NerdWallet is right for you.