Many of these reviews appear to be posted or incentivized by management, look at how similar all the recent 5-star reviews are.
Glassdoor currently has System Engineer salaries at over 100K this is laughably false. Most employees including engineers are well below the 60K mark.
Deceptive hiring tactics. If you’re hired as a systems engineer you’ll most likely be working as a help desk technician - they’ll even refer to you as a “tech”.
There is no room for career growth. “Promotions” are lateral moves to other departments or to a team lead position with no increase in pay. Pay is low compared to the rest of the market, which is made worse by the lack of raises. No bonus, instead you get to take a company quiz at the holiday party to compete for “gifts”.
A very high turnover rate highlights NDR’s inability to retain talent. It’s common for people to come and go in a matter of weeks or months.
Management lacks professionalism, diversity, and experience. Senior management appears to be clueless regarding the average employee workload. Middle management makes promises they can't keep.
Culture is toxic regardless of what these other reviews say. Culture is more than getting along and having fun with your co-workers. It also means fostering growth, clearly defined career paths, recognizing/rewarding employees for hard work, and transparency from management.
On call schedule is poorly managed which leads to doubling up every few weeks - such as 24 hours on Friday, off Saturday, and 24 hours on Sunday. Prepare to give up your weekends and holidays so you can reset people’s passwords. Requests to fix this were met with "there's nothing we can do". Which really means management can't be bothered to fix it.
