New Balance Reviews

4.0

72% would recommend to a friend

(1,237 total reviews)

Joe Preston

87% approve of CEO

64% positive business outlook

New Balance has an employee rating of 4.0 out of 5 stars, based on 1,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
4.0
25 May 2025
Recommend
CEO approval
Business outlook

Pros

staff discount is good and managers tend to be flexible

Cons

management can be weird sometimes

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay mostly for a Junior on a part time pay roll.

Cons

Can have unsupportive team members sometimes.

4.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good discount and good culture

Cons

Dealing with customers at an outlet

Viewing 1 - 3 of 1,237 Reviews

Glassdoor has 1,481 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.