Does New England Network Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, New England Network Solutions employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at New England Network Solutions. This rating has been stable over the past 12 months.

How satisfied are employees working at New England Network Solutions?

75% of New England Network Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New England Network Solutions 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at New England Network Solutions?

Account Manager (3) , Remote Support (3) , Systems Engineer (3) , Engineer (2)

What are the pros of working at New England Network Solutions according to real employee reviews?

"The commitment to culture is clearly important to management, as there are regularly scheduled activities throughout the year." ((in 6 reviews)); "The culture is amazing!" ((in 5 reviews)); "The benefits are great for families and the incentives are wonderful as long as you pull your weight and complete your goals." ((in 3 reviews))

New England Network Solutions Reviews

4.1

75% would recommend to a friend

(41 total reviews)

Michael Kourkoulakos

77% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (41 reviews)

New England Network Solutions has an employee rating of 4.1 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The New England Network Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

41 reviews

2.0

27 May 2025

Can't find themselves

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Lots of great co-workers, though they're turning over at a decent streak.

Cons

3x bad hires for a primary middle manager has taken its toll. They can't seem to find their place - are they simply a billing machine trying to get to an exit or do they just not know how to bill for decent service to make the numbers work?

5.0

14 Apr 2025

Doing MSP Better

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Larger than most MSPs, yet focused on employee well-being. The company has an excellent benefits offering, and a culture dedicated to hearing ideas from everyone. Continual learning is encouraged and celebrated for everyone. There is a strong focus on making sure the company is providing the right level of service to each customer. Work/Life balance is also highly encouraged (to varying degrees depending on the role. Teams are always willing to work with each other to drive success and make the customer experience better.

Cons

Not a great work environment for those looking to coast by. But if you're a driven person, there are great opportunities!

1.0

20 Jan 2025

Upper management out of touch

Engineer

Recommend

CEO approval

Business outlook

Pros

It’s a job that pays decent MSPs are the best way to learn tech

Cons

There is a lot of administrative employee overhead that doesn’t make sense. Account managers don’t work with consultants to give a the best possible experience to the client. (Account managers don’t look for more clients but manage the ones on file) There is a lot of middle management for a company that’s only ~60 people. For instance the engineer reports to the engineering team manager who reports to the service manager who then reports to upper management. The company politics and policies inhibit an engineer from doing the best job possible. They are also having trouble hiring that service manager. The last 4 or 5 people they’ve hired haven’t been a good fit and many have left due to it. As an engineer I feel more like a lackey than a rock star.

Viewing 1 - 3 of 41 Reviews