Does New Horizons pay their employees well?

According to anonymously submitted Glassdoor reviews, New Horizons employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at New Horizons. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at New Horizons?

61% of New Horizons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Horizons 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at New Horizons?

In Home Caregiver (3) , Caseworker (2) , Community Support Worker (2) , Licensed Practical Nurse (LPN) (2) , Residential Support Specialist (2)

What are the pros of working at New Horizons according to real employee reviews?

"They are great people to work for" ((in 4 reviews)); "Great atmosphere and friendly team to work with." ((in 3 reviews))

What are the cons of working at New Horizons according to real employee reviews?

"Management can be more good." ((in 3 reviews)); "Upper management does not allow over time and it is nearly impossible to complete required visits and documentation during scheduled work hours." ((in 3 reviews))

What are the top reviewed New Horizons locations?

Tweed Heads , Coffs Harbour , Sydney , Lismore , Hunter , North Ryde

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New Horizons

New Horizons Reviews

3.5

61% would recommend to a friend

(49 total reviews)

Chi Cheung

73% approve of CEO

39% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Culture and values

3.2

Career opportunities

2.9

Senior management

New Horizons has an employee rating of 3.5 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Horizons employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

49 reviews

5.0

2 Apr 2026

Great Company

In home caregiver

Recommend

CEO approval

Business outlook

Pros

Flexible, Supportive, professional, caring, room for growth

Cons

The only con I can think of is that in some cases, clients are terminal. That is hard!

2.0

26 Aug 2024

Poo Horizons

Community support worker

Recommend

CEO approval

Business outlook

Pros

Big company, good frontline staff

Cons

Treat their employees badly, don't care about clients

1.0

29 May 2024

Clients should be first priority

Licensed practical nurse (lpn)

Recommend

CEO approval

Business outlook

Pros

Less residents to care for, workload not too heavy, small facility

Cons

Administration have been there for years and set in their ways, want the workers to turn a blind eye to abuse accusations/allegations. If you have a voice and stand up for yourself and what's right, Administration will find a reason to try and terminate you. This facility keeps employees there that sleep on the job, smoke on the job, leave the job while on the clock, and try to bully and intimidate employees that try to do the right things.

Viewing 1 - 3 of 49 Reviews

Jobs at New Horizons

Certified Missouri Peer Specialist

Jefferson City, MO

USD 42K - USD 76K /yr

(Glassdoor Est.)

View job

Residential Support Specialist/Level One Medication Aide (L1MA)/CNA-Part Time

Residential Support Specialist/Level One Medication Aide (L1MA)/CNA-Overnight

Community Support Specialist II/Mental Health Case Manager/Assessment Writer

Columbia, MO

USD 43K - USD 57K /yr

(Glassdoor Est.)

View job

Residential Support Specialist/Level One Medication Aide (L1MA)/CNA-Part Time-Weekends