Does New Horizons pay their employees well?

According to anonymously submitted Glassdoor reviews, New Horizons employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at New Horizons. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at New Horizons?

20% of New Horizons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Horizons 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at New Horizons?

Support Worker (6) , Community Support Worker (5) , Manager (5) , Senior Manager (3) , Disability Support Worker (2) , In Home Caregiver (2)

What are the pros of working at New Horizons according to real employee reviews?

"Many great people with their heart in the right place providing much needed care for vulnerable people." ((in 10 reviews))

What are the cons of working at New Horizons according to real employee reviews?

"Management do not care or appreciate the first hand workers." ((in 9 reviews)); "Senior Management is egotistical and only interested in promoting their selfshness at the expense of others and the organisation" ((in 5 reviews)); "Upper management does not communicate enough" ((in 4 reviews)); "Suite team and CEO are awful." ((in 4 reviews)); "Many many great staff who loved and were passionate about the organisation have left or been pushed out when they have questioned or been outspoken about what was happening." ((in 3 reviews))

What are the top reviewed New Horizons locations?

North Ryde , Sydney , Hobart , Burwood , Ryde , Gosford , Newcastle , Ballina

New Horizons Reviews

2.3

20% would recommend to a friend

(59 total reviews)

Luke Buckley

31% approve of CEO

20% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (59 reviews)

New Horizons has an employee rating of 2.3 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The New Horizons employee rating is 39% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

59 reviews

3.0

5 July 2026

Rewarding client work overshadowed by poor management and training

Client services

Recommend

CEO approval

Business outlook

Pros

Working with Clients to acheive their best selves, maintain sobriety and become more stable at the same time becoming the best mothers they are able to be.

Cons

Management is underhanded, rules constantly change, communication and training are poor at best

2.0

27 June 2026

Helping people overshadowed by poor management and favoritism

Direct support professional (dsp)

Recommend

CEO approval

Business outlook

Pros

It's a job helping people

Cons

Supervisors who don't know what they are doing & blame staff for their mistakes. Gossiping between higher ups about staff. Favoritism

1.0

22 May 2026

Rewarding work undermined by poor management and low pay

In home caregiver

Recommend

CEO approval

Business outlook

Pros

Helping people is rewarding for me

Cons

Managment is rude. Bias. Treat caregivers like slum. Pay is low. No value for employees. They do not care about their employees. They don't give you hours. Benefits are non existent. Waste of time. Even my clients complain.

Viewing 1 - 3 of 59 Reviews

New Horizons

New Horizons Reviews

Company ratings over time

Reviews by job title

Rewarding client work overshadowed by poor management and training

Helping people overshadowed by poor management and favoritism

Rewarding work undermined by poor management and low pay

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