NewRocket Reviews

It appears that NewRocket changed the CEO Glassdoor profile as an attempt to boost their rating. The current CEO is toxic. I worked for this company in a management position and, when they first started the company, there was an amazing CEO with a leadership team who truly cared about their employees. Since the new CEO took over, the work environment is toxic with a total lack of respect for employees. The current leadership team shows no interest in addressing employee concerns or fostering a healthy workplace culture. This used to be a company who believed that “People matter. Employees matter. You matter.” But no longer. Instead, they seem more focused on creating an atmosphere of fear, where communication is disorganized and confusing, and a complete lack of transparency regarding company decisions and changes. Employees are let go, seemingly for no reason - at the drop of a hat. The overall morale is extremely low, with many employees feeling undervalued and overworked. There is a high turnover rate, and it’s clear that the company struggles to retain talent due to its detrimental work environment. The lack of support and recognition makes it clear that employees are not valued. Dedication, tenure and exemplary performance - not valued. I would not recommend this company to anyone seeking a positive and supportive work culture. This has become a challenging place to work, perhaps due to the large shift to do most of their hiring in India

- Continual mass layoffs. We’re on what, round 9 of this year? - Hyper-focused on billables. Unrealistically prioritizing this as the company wants to position itself for a sale - Zero culture. Went from a culture-first, excellent leader to what we have today - Are you in North America? Good luck because we’re slowly replacing everyone with India so that we can maximize profit margins. - Layoffs and departures from NA are rarely replaced. Company gloats about hiring so many out of India in the midst of NA layoffs. - No longer focused on quality. Cut costs, undersell SOWs, and let the PM and project team deal with the mess. Poor CSAT? 100% project team’s fault! - Career development and growth? Non-existent. They took away people managers’ time to mentor and coach their teams in the name of “freeing them up” to take on more billables. Smart move! - Top talent continuously leaving of their own accord. When you see this happening at such a rate, you know there are fundamental problems at this company - Executive management? Completely out of touch. Only time they show enthusiasm or excitement is when they’re salivating over increasing billable targets for everyone without any contemplation (nor increased compensation) - Undefined PTO. Sold as “Unlimited or Flexible PTO”, but not really. There are clearly set limits, but HR does not want to communicate it as it puts them in a precarious position. Have you ever worked at a place that doesn’t tell you how many days off you get? I can now say I have! - The company will deny it, but employees know that senior leadership is in full damage control on Glassdoor so as to try and maintain a 4+ rating in order to attract foreign talent. Take note as you read through their responses to critical insight