Does NexusOp pay their employees well?

According to anonymously submitted Glassdoor reviews, NexusOp employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NexusOp. This rating has been stable over the past 12 months.

How satisfied are employees working at NexusOp?

69% of NexusOp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NexusOp 4.0 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at NexusOp?

Customer Service Representative (50) , Customer Service Agent (32) , Phone Agent (6) , Independent Contractor (5) , Customer Service (4) , Project Manager (4) , CSR2 (3) , Call Representative (3) , Customer Support Representative (3) , Retention Agent (3) , Work At Home Agent (3) , Agent (2) , Customer Service Representative Tier II (2) , Cyber Security Analyst (2) , Escalation Specialist (2)

What are the pros of working at NexusOp according to real employee reviews?

"It is easy work and you get to really work from home." ((in 48 reviews)); "The pay vary but if you work consistently pay is great and you got paid on time." ((in 16 reviews)); "Flexible Hours and Minimal equipment needed" ((in 12 reviews)); "Very flexible schedules" ((in 10 reviews)); "We pay on time and we are a real company." ((in 10 reviews))

What are the cons of working at NexusOp according to real employee reviews?

"there is NO training at ALL. just 3 hours of Elearning." ((in 16 reviews)); "The phone calls are ALL answering machines so you do not talk to anyone and when you do they hang up so no money." ((in 11 reviews)); "It's hard to talk to anyone in management directly." ((in 3 reviews)); "If you are a tier 2 supervisor MOST of the calls you get are VERY ANGRY AGGRESSIVE CUSTOMER'S" ((in 3 reviews)); "More training Videos for the Escalations Tier 2 department." ((in 2 reviews))

NexusOp Reviews

3.5

69% would recommend to a friend

(204 total reviews)

59% positive business outlook

NexusOp has an employee rating of 3.5 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NexusOp employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

204 reviews

5.0

20 Jan 2022

Good

Accountant

Recommend

CEO approval

Business outlook

Pros

Flexible good good good good

Cons

busy not bad not bad

4.0

9 May 2016

Good and Steady for those who like it

Phone agents

Recommend

CEO approval

Business outlook

Pros

Goo, steady work. They are there for me every week, rain or shine. I get to work form home and I know I am gonna get calls and I am gonna be paid for them, every week. I talk on the phone, I get paid. That is what I do and what I like.

Cons

It's not an exciting or dramatic job. I think some people don;t feel comfortable with a job that doesn't let them hang out at a water cooler and talk about their weekends. That really isn't this job. I have been here more than a year and my supervisor has never asked about how my weekend was. I think some people insist on that But I have always got paid on time, because that is what I insist on!

5.0

6 June 2016

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business outlook

Pros

This company has really flexible hours, pretty simple training materials and the pay is on time.

Cons

Pay is a concern due to the fact that a bad survey really affects you.

Viewing 1 - 3 of 204 Reviews

NexusOp

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Company ratings over time

Reviews by job title

Good

Good and Steady for those who like it

Customer Service Rep

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