I have no idea where to start!!
1. There is no such thing as sick days, when call in sick, you get written up.
2. They make you work 9 1/2 hours a days, starting this month (2/2015) you only get 45 minutes lunch and only 20 minute break. They will tell you when you can take your break. Oh and if you get thirsty, you cant get up to go get water because your on the clock. Its just beyond ridiculous.
3. Micromanagement beyond the regular. These managers breath down your neck so hard that you actually feel the hot breath touching your back.
4. They can careless about their employees, for example: There is a huge empty parking lot in front of the building. In that area, its only Northshore employees but they still don't want you to park there. If you do, they will tow you... Seriously? NO ONE ELSE PARKS THERE, why can't your employees park in the front during the winter?
5. You can almost never request a day off, the managers there (the ones that think thy are doing big things) will most likely deny it. They are all about "policies" that don't even exist.
6. When you start your day with this ridiculous phone system they have going, you log in and BOOM - automatically you are live and the caller is in your ear, there is no such thing as answering the call, it just pops up and your live even if your not ready yet. Once your done with the call, status bar blinks for 30 seconds. When that 30 seconds is over, your live on the next call. If your not, you'll be in trouble sitting at the annoying managers desks because you went over "Wrap" time.
7. My list can go to maybe the #50. But i'm seriously hurting my self just thinking about Northshore Patient Access center. Its beyond ridiculous in there. I HAVE NEVER HAD A JOB THIS BAD! Any employee there will tell you the same, people are consistently leaving the company because they are just fed but with the BS. Please do yourself's a favor and skip NORTHSHORE UNIVERSITY HEALTH SYSTEMS PATIENT ACCESS CENTER!
