Northstar Cafe Reviews

3.7

64% would recommend to a friend

(202 total reviews)
avatar

Kevin Malhame

75% approve of CEO

68% positive business outlook

Northstar Cafe has an employee rating of 3.7 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northstar Cafe employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

202 reviews
2.0
3 Jan 2022

Here's the Scoop

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Somewhat flexible schedule • Free meal each time you work a shift • You know how to get free food once you've worked there. It's easy when all you have to do is complain about anything.

Cons

• Doesn't support black employees • Can't be yourself here (No painted nails, eyelashes, scented deodorant, earrings over a certain amount). • They want everyone to look the same, and some of these rules they have for their employees -- in terms of the way you look -- point towards a particular demographic • Management is rude and they pretend to care about you because they have to • I never left on bad terms and one of the managers didn't even acknowledge me as a guest in THEIR dining room. Ironic since we were told to be welcoming to everyone who walked in our doors • Care more about the people eating there than you as an employee • I remember when I worked there. There was a smoothie accidentally spilled on a customers shoes. They called my friend /team member a b*tch and made her cry. What did management do? They stood up for the guest and offered them a free meal.

4.0
31 July 2014

Good atmosphere, good food, good people

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A great place to work where you can surround yourself by positive people who genuinely enjoy helping guests and buy into Northstar's philosophy. The food is organic and you get a shift meal every day even though you have to eat it at the location it allows you to converse with fellow workers.

Cons

It does not always feel like upper management has the best interests of employees in mind. I have seen many people get let go just because they didn't fit the culture of the company.

1.0
11 Mar 2024

Terrible Management

Recommend
CEO approval
Business outlook

Pros

None, I am only working there to pay the bills. It's a horrible work environment and I am miserable everyday.

Cons

My time at Northstar Cafe has unfortunately been marked by disappointment and frustration. While the policy for tip distribution is commendable for its fairness, the overall work environment is marred by unprofessional management practices. From my personal experience, I have witnessed instances where management has demonstrated a lack of professionalism, often resorting to intimidation tactics rather than constructive leadership. This behavior not only fosters a sense of fear among employees but also creates a toxic atmosphere that undermines morale and productivity. Moreover, the management's failure to lead by example and inspire their team members has led to widespread dissatisfaction and unhappiness among staff. Instead of fostering a supportive and nurturing workplace, they have instilled a sense of disillusionment and resentment. As a result, many of my colleagues and I find ourselves struggling to maintain our enthusiasm and passion for our work. It is disheartening to see such potential go to waste due to the inadequacies of leadership. In light of these issues, it is clear that significant changes are needed to improve the working conditions at Northstar Cafe. Addressing the root causes of the toxic work environment, such as implementing professional development programs for management and fostering a culture of respect and collaboration, is essential to restoring employee morale and satisfaction. Ultimately, I hope that management recognizes the importance of prioritizing the well-being of their team members and takes proactive steps to create a more positive and supportive workplace environment.

Viewing 1 - 3 of 202 Reviews

Glassdoor has 206 Northstar Cafe reviews submitted anonymously by Northstar Cafe employees. Read employee reviews and ratings on Glassdoor to decide if Northstar Cafe is right for you.