Does Northwest Administrators pay their employees well?

According to anonymously submitted Glassdoor reviews, Northwest Administrators employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Northwest Administrators. This rating has decreased by 21% over the last 12 months.

How satisfied are employees working at Northwest Administrators?

22% of Northwest Administrators employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northwest Administrators 2.3 out of 5 for work life balance, 1.7 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at Northwest Administrators?

Payroll Compliance Auditor (21) , Payroll Auditor (14) , Auditor (11) , Accounting Clerk (10) , Pension Processor (8) , Compliance Auditor (6) , Manager (6) , Data Maintenance Clerk (5) , Phone Clerk (5) , Claims Processor (4) , Pension Claims Processor (4) , Supervisor (4) , Administrative Assistant (3) , Claims Analyst (3) , File Clerk (3)

What are the pros of working at Northwest Administrators according to real employee reviews?

"benefits are good" ((in 42 reviews)); "Pay was decent." ((in 17 reviews)); "The work life balance is good, and throw out any review that attempts to assert otherwise." ((in 12 reviews)); "the people are great and easy to work with" ((in 12 reviews)); "Flexible, complete benefits, good pension for union employees" ((in 6 reviews))

What are the cons of working at Northwest Administrators according to real employee reviews?

"Management is poor and usually provides negative rather than positive reinforcement to employees." ((in 33 reviews)); "Upper management is not the most caring." ((in 12 reviews)); "the medical customer service call center supervisors are horrible." ((in 10 reviews)); "Since I have left, I have heard of many quality employees who have been "let go" for one reason or another, some were just personality clashes with their manager, which is completely uncalled for, IMO." ((in 9 reviews)); "Inconsistent training, high turnover rate" ((in 8 reviews))

What are employees saying about Northwest Administrators redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Northwest Administrators redundancy and their outlook for job security at Northwest Administrators in 2026.

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Northwest Administrators

Northwest Administrators Reviews

2.3

22% would recommend to a friend

(264 total reviews)

Chris R. Hughes

9% approve of CEO

25% positive business outlook

Ratings by category

2.4

Diversity and inclusion

2.4

Compensation and benefits

2.3

Work/Life balance

1.9

Career opportunities

1.7

Culture and values

1.6

Senior management

Northwest Administrators has an employee rating of 2.3 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Northwest Administrators employee rating is 38% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

264 reviews

5.0

2 July 2026

Welcoming atmosphere with a great hiring process

Phone clerk

Recommend

CEO approval

Business outlook

Pros

Great hiring process. Felt very welcome by everybody.

Cons

I currently have no cons.

2.0

30 May 2026

Anti-Culture

Pension claims processor

Recommend

CEO approval

Business outlook

Pros

Organized, benefits, easy to learn role and material after some time, and made friends

Cons

Weird, nonexistent culture (encouraged and established by management), benefits only available after certain amount of months (health 3, dental 6? if I remember and vision 12). Work from home offering is bait and switch as they are actively working towards fully eliminating it.

2.0

14 May 2026

Good benefits but very outdated systems, culture and management, could be worse, I guess

Pension processor

Recommend

CEO approval

Business outlook

Pros

Good benefits, cheap health insurance

Cons

Very outdated systems, non-existent culture. Very outdated office, job expectations, and software, even job titles (office clerks). Its very challenging to complete tasks, due to outdated software.

Viewing 1 - 3 of 264 Reviews

Jobs at Northwest Administrators

Manager of Training and Development

USD 15K - USD 21K /mo

(Employer provided)

View job

Oracle Database Administrator (hybrid)

Seattle, WA

USD 11K - USD 15K /mo

(Employer provided)

View job

Medical Claims Processor

Medical Claims Auditor (Hybrid)

Northwest Administrators reviews FAQs

Reviews Northwest Administrators reviews

Northwest Administrators

Northwest Administrators Reviews

Ratings by category

Reviews by job title

Welcoming atmosphere with a great hiring process

Anti-Culture

Good benefits but very outdated systems, culture and management, could be worse, I guess

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