Does Novotel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Novotel Hotels employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Novotel Hotels. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Novotel Hotels?

54% of Novotel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Novotel Hotels 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Novotel Hotels?

Receptionist (40) , Front Desk Receptionist (32) , Recepcionista (22) , Guest Service Agent (16) , Housekeeper (16) , Intern (14) , Food and Beverage Attendant (13) , Réceptionniste (13) , Food and Beverage Assistant (12) , Assistant Manager (10) , Chef (10) , Night Auditor (10) , Garçom (9) , Reservations Agent (9) , Supervisor (9)

What are the pros of working at Novotel Hotels according to real employee reviews?

"Friendly staff from all departments" ((in 25 reviews)); "Great team and team members" ((in 25 reviews)); "discounts at Accor hotels/free parking/free food Met some great people along the way who were easy to socialise with outside of work as well" ((in 24 reviews)); "Good pay very good." ((in 20 reviews)); "Amazing coworkers, amazing benefits (free birthday stay and dinner)." ((in 14 reviews))

What are the cons of working at Novotel Hotels according to real employee reviews?

"Poor Management and not appreciative" ((in 44 reviews)); "Low salary and non" ((in 39 reviews)); "Long hours but as expected in industry" ((in 21 reviews)); "Manager can be rude." ((in 16 reviews)); "Need to look after the Employee policies and Pay scale No work life balance" ((in 9 reviews))

What are the top reviewed Novotel Hotels locations?

Sydney , Melbourne , Brisbane , Wollongong , Perth , Canberra , Glen Waverley , Twin Waters , Parramatta , Geelong , East Brisbane , Cairns

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Novotel Hotels

Part of Accor

Novotel Hotels Reviews

3.6

54% would recommend to a friend

(605 total reviews)

52% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.5

Culture and values

3.4

Compensation and benefits

3.4

Career opportunities

3.2

Senior management

3.1

Work/Life balance

Novotel Hotels has an employee rating of 3.6 out of 5 stars, based on 605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novotel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

605 reviews

5.0

25 June 2026

Good pay and supportive college environment, but poor management

Night auditor/front desk agent

Recommend

CEO approval

Business outlook

Pros

Good pay very good. Good college

Cons

Nothing, overall was pretty good.

Novotel Hotels Response

Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor People & Culture

4.0

28 May 2026

Easy to learn but has rotating shifts and weekends

Housekeeping coordinator

Recommend

CEO approval

Business outlook

Pros

Easy to learn, with guidance

Cons

Rotating shift, work on PH and weekends

Novotel Hotels Response

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture

2.0

17 May 2026

Good salary, but lack of appreciation and growth

Front office team member

Recommend

CEO approval

Business outlook

Pros

good salary and a nice team

Cons

You are not appreciated, no matter how much you work. No career growing opportunities

Novotel Hotels Response

1mo

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture

Viewing 1 - 3 of 605 Reviews

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