Novus Leisure Reviews

2.8

40% would recommend to a friend

(69 total reviews)

Steve Richards

55% approve of CEO

21% positive business outlook

Novus Leisure has an employee rating of 2.8 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Novus Leisure employee rating is 24% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

69 reviews
3.0
11 Aug 2020
Recommend
CEO approval
Business outlook

Pros

social environment with great people throughout the venues

Cons

some key managers do not have the sense for their roles

1.0
3 Mar 2016

The worst of the worst

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great discounts on food & after work drinks. Some lovely staff throughout the company. Well located across London with lots of venues to choose from.

Cons

Horrific pay. Absolutely no reasonable incentives for high performers. Management are the worst I have ever seen and are downright vicious to their staff. All you ever heard working there was about how one manager or another was having an absolute fit over nothing. Several of my colleagues quit due to stress during my employment. The company places absolutely no value whatsoever upon their staff. Training is terrible and unorganised yet you are expected to perform in a role that hasn't been explained to you in the slightest. Warm-calling is often on the cold side and customers are often extremely unreceptive and full of complaints. The company often dismissed staff with absolutely no credible reasoning.

2.0
27 June 2015
Recommend
CEO approval
Business outlook

Pros

The great people you work with. Hiring amazing staff is one of the few things they do well. Great if you don't have any hospitality/working experience and you wanna learn some useful skills for life.

Cons

Unless you go for a high position within Head Office, forget about your life. You won't have it. Actually, there will be a moment where your life will become work, and you won't even go for a drink outside workplace. Very little room for promotion, it doesn't matter how good you do it or how much you get involved. Management is totally separated from rest of staff and provide no support whatsoever. Doesn't matter you have good ideas to improve the way things are done, they won't even listen to them.

Viewing 1 - 3 of 69 Reviews

Glassdoor has 73 Novus Leisure reviews submitted anonymously by Novus Leisure employees. Read employee reviews and ratings on Glassdoor to decide if Novus Leisure is right for you.