On The Border Reviews

3.5

61% would recommend to a friend

(774 total reviews)
avatar

Tim Ward

49% approve of CEO

29% positive business outlook

On The Border has an employee rating of 3.5 out of 5 stars, based on 774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The On The Border employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

774 reviews
1.0
28 Sept 2013

Sad and disappointing company

Recommend
CEO approval
Business outlook

Pros

The people i work with make me want to stay. They honestly are what keeps some joys in such a bad corporate structure

Cons

There is a TOTAL DISCONNECT between operations and the "leadership team" in our company. Greed, greed, and greed is what has become the driving bottom line to this company. No one at the top cares for the people that are making their money day in and day out. Just when they see you can handle one of their many challenges, they throw another at you almost immediately. All of which have nothing more than their interests in mind. THERE ARE NO INCENTIVES anymore to do go above and beyond. Money and bonuses become smaller and harder to achieve and the rich keep getting richer! If there were more cash incentives for all the new inventory and labor controls in place, which actually helped the managers at the local store level, then there would be more desire to push harder. Unfortunately, the only people that see the money when we cut cut cut, are the CEO, VP, etc. just sad....morale is down and if you voice concern, you are pretty much isolating yourself, possibly risking your job. Like one person reviewed, the upper management is trying to squeeze out every cent and with that every ounce of morale and loyalty long term employees had. Im just waiting for a mad exodus of managers and hopefully then they figure it out!

3.0
27 Aug 2015

Managing Partner

Recommend
CEO approval
Business outlook

Pros

Good pay, talking with guests each day, fast paced, leading and managing large groups of people.

Cons

quality of life, meetings,personal text/emails and conference calls usually on days off, company changing ownership 3 times in last 5 years. No loyalty, lack of job acknowledgement

2.0
29 July 2014

The rich get richer

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Alot of learning over the years and working with people from all sorts of different walks of life.

Cons

Bonus get smaller and smaller except if your a gm or ad or of course big wig. They want you to have great sales but they have promos almost everynight where they give stuff away. How are we going to sell if you give it away for free. No work life balance once so ever you are expected to work open mids or mid closes so from 7 am to 9 pm and 12 pm to 1 am. Ohh ya open late for late night happy hour where the building is a ghost town and dont forget opening early for brunch.

Viewing 1 - 3 of 774 Reviews

Glassdoor has 793 On The Border reviews submitted anonymously by On The Border employees. Read employee reviews and ratings on Glassdoor to decide if On The Border is right for you.