Does Once Upon A Child pay their employees well?

According to anonymously submitted Glassdoor reviews, Once Upon A Child employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Once Upon A Child. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Once Upon A Child?

35% of Once Upon A Child employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Once Upon A Child 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Once Upon A Child?

Sales Associate (158) , Retail Sales Associate (35) , Sales Associate/Cashier (22) , Key Holder (20) , Shift Leader (20) , Assistant Manager (15) , Cashier (13) , Keyholder (13) , Manager (13) , Store Manager (12) , Buyer (11) , Associate (8) , Customer Service (8) , Store Associate (8) , Customer Service Representative (7)

What are the pros of working at Once Upon A Child according to real employee reviews?

"Flexible hours work great for moms" ((in 34 reviews)); "They will offer flexible schedules." ((in 23 reviews)); "Nice people to work with." ((in 22 reviews)); "Working with the staff is great as long as your employers refrain from hiring toxic/dramatic employees." ((in 19 reviews)); "Employee discount, flexible schedule and busy" ((in 17 reviews))

What are the cons of working at Once Upon A Child according to real employee reviews?

"low pay not enough hours no one can have more thank 25 hours a week." ((in 71 reviews)); "The management is poor." ((in 50 reviews)); "No benefits at all." ((in 23 reviews)); "Managers are rude" ((in 21 reviews)); "pay, hours, clientele, obvious favoritism, no room to grow." ((in 14 reviews))

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Once Upon A Child

Once Upon A Child Reviews

3.1

35% would recommend to a friend

(624 total reviews)

Brett Heffes

58% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (624 reviews)

Once Upon A Child has an employee rating of 3.1 out of 5 stars, based on 624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Once Upon A Child employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

624 reviews

2.0

2 July 2026

Discounts are great, but management needs improvement

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

discounts is a big pro

Cons

management is a big conn

1.0

31 May 2026

Discounts on clothes can't make up for low pay

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

You get a discount on clothes

Cons

Pay is low, treated like a child, not allowed to have phone on you even if you have young kids at home. Micro management.

1.0

24 Apr 2026

Toxic environment with unrealistic expectations

Key holder

Recommend

CEO approval

Business outlook

Pros

None absolutely none at all

Cons

District management is in coarse with any negative energy that this company brings. Unclean environment, nasty attitudes and unrealistic expectations.

Viewing 1 - 3 of 624 Reviews

Jobs at Once Upon A Child

Sales Associate/Buyer Once Upon A Child - Full Time

Harwood Heights, Cook, IL

USD 15 - USD 17 /hr

(Employer provided)

View job

Store Associate/Cashier

Customer Service at Once Upon A Child - Des Moines

Once Upon A Child - West Chester