Does One Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, One Contact employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at One Contact. This rating has been stable over the past 12 months.

How satisfied are employees working at One Contact?

62% of One Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Contact 3.8 out of 5 for work life balance, 3.4 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at One Contact?

Customer Service Representative (22) , Call Center Agent (2) , Call Center Representative (2)

What are the pros of working at One Contact according to real employee reviews?

"Clearly defined objectives Good management" ((in 5 reviews)); "Great people to work with" ((in 5 reviews))

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One Contact

One Contact Reviews

3.5

62% would recommend to a friend

(52 total reviews)

Jason Reid

69% approve of CEO

53% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.8

Work/Life balance

3.4

Culture and values

3.1

Senior management

2.9

Career opportunities

2.5

Compensation and benefits

One Contact has an employee rating of 3.5 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The One Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

52 reviews

1.0

2 Feb 2026

Terrible place to work

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Team members Remote work available

Cons

No career progression Terrible pay Awful customers Management even worse Stressful work for little pay

3.0

5 Dec 2024

Easy Job

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Training is on same day and within a few hours you will be able to start job. Job is not stressful

Cons

Hours are not stable. You can get sent home in middle of shift if they determine that campaign is done.

4.0

11 Aug 2024

Pretty Relaxed Work Enviroment

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The staff was friendly, and they had pizza parties every now and then.

Cons

Poor Growth Prospects and typical revolving door type of environment.

Viewing 1 - 3 of 52 Reviews