Does One & Only Resorts pay their employees well?

According to anonymously submitted Glassdoor reviews, One & Only Resorts employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at One & Only Resorts. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at One & Only Resorts?

59% of One & Only Resorts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One & Only Resorts 2.8 out of 5 for work life balance, 3.4 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at One & Only Resorts?

Server/Waiter (4) , Host (3) , Restaurant Manager (3) , SPA Therapist (3) , Assistant Manager (2) , Butler (2) , Fitness Instructor (2) , Guest Experience (2) , Host/Hostess (2) , Management Trainee (2) , Reservations Agent (2) , Sales Manager (2) , Team Leader (2)

What are the pros of working at One & Only Resorts according to real employee reviews?

"Good benefit and well taking care of staff" ((in 9 reviews)); "Enjoy the people" ((in 3 reviews))

What are the cons of working at One & Only Resorts according to real employee reviews?

"Low salary and they should be room for promotions" ((in 13 reviews)); "Poor management" ((in 6 reviews)); "Might be in a situation to work extended hours, also within different departments" ((in 4 reviews)); "If you love your job, your team and have a great Manager, you'll have no complaints." ((in 3 reviews)); "Budget cuts, mediocre wages, lack of communication, out of office calls" ((in 3 reviews))

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One & Only Resorts

One & Only Resorts Reviews

3.7

59% would recommend to a friend

(99 total reviews)

Richard Lyon

83% approve of CEO

65% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.6

Career opportunities

3.4

Culture and values

3.3

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

One & Only Resorts has an employee rating of 3.7 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The One & Only Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

99 reviews

1.0

3 May 2026

avoid at all costs

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

the view of the surrounding area.

Cons

the lack of management money would go missing lack of morale disinterest in retaining employees allows guests to disrespect and disregard the workers severe lack of communication.

5.0

16 Mar 2026

Company that cares

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

People genuinely care about you The ability to create and make it your own

Cons

Lack of decision making and direction

1.0

2 Mar 2026

Greek public service

Receptionist

Recommend

CEO approval

Business outlook

Pros

Private insurance, although you pay a small amount for that

Cons

Everything else. Most people go around without doing anything. Most of the managers with no hotel experience. Not organised at all

Viewing 1 - 3 of 99 Reviews

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