Pros
Working with recipients and being greeting with smiles each day.
Cons
The training program was inadequate, with a rushed and inconsistent approach. As a result of understaffing, I was required to work extensive overtime, leading to physical and mental exhaustion. This, in turn, left me with insufficient time for personal rest, self-care, and family responsibilities. I was explicitly told that my duties took precedence over family obligations, which I found unacceptable. Additionally, I encountered unprofessional behavior from certain staff members in both corporate and residential settings, including manipulation and gossip. The HR representative exhibited arrogance and dismissiveness. The organization lacked a structured approach, follow-through, and support. Despite incomplete training, I was expected to possess comprehensive knowledge of my role, while the staff I supervised often disregarded my authority and resisted constructive change. The corporate culture was overly dramatic, with management frequently belittling employees, even when they exceeded expectations. I witnessed HR engaging in gaslighting behavior. Although recipients were entitled to dignity and person-centered care, the company exerted excessive control over their lives. I perceived the organization as prioritizing profits over the well-being of its clients and employees. Compensation was insufficient, leading to burnout. Initially, I was motivated to make a positive impact, but the company's treatment of employees ultimately eroded my enthusiasm.