Open Box Reviews

4.2

78% would recommend to a friend

(30 total reviews)

79% positive business outlook

Open Box has an employee rating of 4.2 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Open Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

30 reviews
2.0
21 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- You will have unlimited access to the on site gym which has quite a lot of decent equipment despite being fairly small. - Access to coffee, tea, as well as milk and cereal provided for by the company. On Fridays fresh rolls and sandwich meats etc. are available as well. - Access to bar where the fridge is stocked with beers. Some employees like to hang out here on a Friday after work. - Office is in the Southern Suburbs which is great if you live in the suburbs and don't like commuting into town every day. - You will likely be given a lot of responsibility quickly, which at least means that young grads who have never had a job before will learn a lot and fast. - Open Box employees have a reputation in Cape Town for being capable and hard working, this is because employees at Open Box are generally overworked and are given a lot more responsibility right out the gate than most companies and so you pretty much have to become a model employee to survive. There does seem to be a pretty good commitment to training employees to become highly competent and versatile. The problem is that there really isn't enough to keep you here once you've learned what you can. I would recommend fresh grads to work at Open Box to learn the industry the hard way, and then move on to green pastures when you start to burn out.

Cons

- Salaries are definitely not the worst, but they are not very good either. - The company has a fairly unhealthy work culture. You will likely be overworked, stressed, and expected to meet impossible deadlines. Free cereal and beers does not make up for this. - Most of the clients are American, which means that timezone differences will at times result in having to work at undesirable hours. - You will be expected to work more than your paid hours, and you will not be paid over time. You will be expected to be available to clients at all times, although you will not be paid for being on call. - Most of the code bases you will be working on are hopelessly out of date, and were never well written to start with. Most teams still follow a waterfall method, and do not work in sprints. - A lot of the benefits like the on site gym and bar are not really relevant anymore due to COVID, which makes the mediocre salaries harder to justify. - There does not seem to be a lot of opportunity for growth. A lot of the higher positions are occupied by people who were working at Open Box at the early days of the company and until they leave or retire those positions are not going to be available to more recent employees.

3.0
18 Dec 2015

Student company

Recommend
CEO approval
Business outlook

Pros

Good team environment, nice place to transition from University,

Cons

Far behind in the technology stack. Seniors are students who were trained by students. SHOCKING code base.

1.0
30 June 2023

Do not work where

Recommend
CEO approval
Business outlook

Pros

Besides working remotely. There are no benefits.

Cons

This is not a good company. Firstly they do not pay overtime even though you are expected to work after hours on a daily basis. There are no bonus incentives. No internet allowance. There is no growth opportunities.The office is way too small. The office is not big enough to house the entire staff.

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Open Box Response
2y
Thank you for taking the time to share your feedback. We're really sorry to hear that your experience at Open Box Software hasn't met your expectations. We're committed to creating a positive and productive working environment for all our employees, and we take your feedback to heart. As we continue to grow, we're constantly looking for ways to accommodate our team. We value your voice, and we believe in continuous improvement, we're always open to fresh perspectives that can help us enhance our work-life balance and overall operations. If you'd like to discuss this further, we encourage you to reach out to your Point Person or project manager. We're committed to learning and improving from your experience and would like the chance to work this out with you and find a way forward.
Viewing 1 - 3 of 30 Reviews

Glassdoor has 34 Open Box reviews submitted anonymously by Open Box employees. Read employee reviews and ratings on Glassdoor to decide if Open Box is right for you.